Facebook Ads, Instagram Ads AI , 638 recensioni
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In base alla valutazione
Used for 4 months, never got to 1% click-thru-rate, never made a single sale. Money, effort & time was wasted.
Hi Doingly,
Thank you for taking the time to review Easy Ads for Facebook Ads. We're sorry you didn't like it.
Kindly note that getting sales depends on:
- If your store has clear branding, is designed for conversions, and has good copy.
- If your product has a proven market fit with the audiences you'll target via ads.
Users who have these prerequisites generate sales within the first 7 days of having the app installed. Simply launching an ad does not mean you will automatically get sales.
When you first started using our app and requested feedback, as a Meta Certified Media Buying Professional, we provided you with a full list of recommendations to help you improve your CTR and conversion rate on your website.
The second time you used our app, we asked for feedback before getting started with your funnel which you have not.
In your email, you'll find an email from us with a full analysis of your website showing the areas that require fixes and improvement. As a Meta Certified Media Buying Professional, we, unfortunately, can not recommend you run ads or paid promotions of any type until you fix the pending issues that are making your website's load speed severely below average and your on-site user experience poor.
Kindest Regards,
Maria
This app does not work, I could not run my Ad campaign eben in a week, and nobody helped me
Hi UA Gifts,
Thank you for giving Easy Ads a try. We're sorry you did not enjoy using it.
After investigating this review, it looks like a support agent did indeed reply to all of your support inquiries, but because you opened multiple support tickets, you were unable to view the reply.
Kindly do not open more than one support ticket at a time and view your inbox for replies before deciding to contact support again.
Best,
Maria
i set up the app and uninstal in exactly same day. and they dont want to credit apps me. that support is a dumbass people. No Recommend.
Not working well and no customer support
Hi Cotton Decode,
Thank you for reviewing Easy Ads.
Can you please clarify what you mean by "Not working"? What is not working exactly?
Also, please note that all messages sent by you were replied to in a helpful and fast manner, so we don't know what you're referring to with "No customer support" as you have spoken with and received support from our customer support more than once.
We are looking forward to hearing back from you.
Best,
Maria Chan
We have been writing mails and not getting any response from Easy ads team. 8,149.05 INR is spent so far other than what is charged by Easy ads and we got zero conversion so far. Our CPC in easy ads is 8times compared to when we run ads directly on facebook.
Hi GOGIRGIT,
Thank you for trying Easy Ads for Facebook Ads and for sharing your feedback.
Please note that we were made aware of a bug that prevented you from sending messages using the in-app chat option, which has been resolved shortly and you can now send messages. We've implemented a fix that ensures the same issue won't happen again. We apologize for the inconvenience this issue has caused you.
Kindly note that we have indeed replied to your messages, you were offline, so a copy of our reply has been delivered to the email address associated with your account.
Our response also answered your issue and provided the steps needed to correct the problem as well as screenshots of our replies that you have read.
Please don't hesitate to reach out to us via the in-app chat or via our email address support@easyadsapp.com.
Kind Regards,
Maria
Poor Support. I tried connecting my facebook ad account but unfortunately it kept on picking another ad account in same admin.
When i tried to reach support, i was told to make a video and share and no remote support was provided.
Dear VISMIT,
Thank you for choosing Easy Ads. We appreciate your feedback and apologize for any inconvenience you experienced.
Please note that Easy Ads is designed to display only the ad accounts your profile has access to. If you encounter any issues connecting your Facebook ad account, it's possible that the displayed ad accounts are the ones associated with your profile.
We understand the frustration you faced in seeking support. While we currently do not offer 24/7 remote desk support, we value your input and would like to help you resolve the issue. If you decide to give Easy Ads another try, we'd be happy to arrange further assistance to ensure a smoother experience for you.
Thank you for your patience and understanding.
Best regards,
Easy Ads Support
I uninstalled and deactivated the application because i couldn't afford it at that moment yet it automatically charged me even though i dont have the application activated on my shopify store. Wouldn't recommend
I canceled my subscription and they still charged me.
Hi ThunderBolt,
Thank you for taking the time to review Easy Ads for Facebook Ads.
Kindly note that Shopify handles billing for all third-party developers like us, we do not have any access to your billing information or the ability to charge you. App developers can only approve a refund from their partner portal or issue app credits.
That said, we couldn't find any message or email from you inquiring about this or requesting a refund. Kindly reply to the email sent to the email address associated with your account so we can resolve this for you.
Kindest Regards,
Maria
Não recomendo, fiz tudo certinho, instalação e integração e testei por uma campanha simples e não saiu do lugar, 3n dias de campanha a campanha ativa e não entregou nada, nenhum clique e nenhum gasto, nem nada. Na minha conta há saldo pois estou a rodar uma campanha que eu mesmo configurei antes desse app, a outra têm dados resultados e esse app, nada.
Tar betalt även när man har avinstallerat
Kundtjänst får man aldrig svar ifrån
Hej BestPrice,
Tack för att du gav Easy Ads ett försök.
Observera att du debiteras för dina tredjepartsappar av Shopify, vilket är anledningen till att din debitering läggs till en Shopify-faktura, inte en separat faktura.
Vi har ingen som helst tillgång till din faktureringsinformation eller möjlighet att debitera dig.
Vi svarade också på ditt e-postmeddelande samma dag, den 11 september 2023, exakt 4 timmar efter, och begärde att du skulle dela en skärmdump av fakturan. Du svarade inte på vårt e-postmeddelande.
Vi ser fram emot att höra från dig.
Bästa hälsningar,
Maria