AI ‑ Easy Ads for Facebook Ads , 561件のレビュー
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Very basic ad tools. You have literally no control over most aspects. The funnel, well, doesn't work, because you only spend money at the top of the funnel. After 2 weeks and many carts abandoned, this app didn't give a single impression to winning and potential customers back in the funnel. All my budget went at the top (which is the least captive audience). Wasted money.
I had deleted the app but still money was deducted.
Hi ShopEmporia,
Thank you for giving Easy Ads a try.
I'm sorry you got charged for the app by mistake.
Shopify handles billing for all Shopify apps, including Easy Ads for Facebook Ads. We do not have any access whatsoever to your payment information or the ability to charge you.
We can however issue a full refund or reverse a pending bill.
Please reply to the email we sent you so we can proceed with refunding you.
Kindest Regards,
Maria Chanaoui
Marketing & Communication Manager
Easy Ads for Facebook Ads
might work for anyone but not worked for me. my manual ads works better then this app
Hi The Endless Store,
Thank you for reviewing Easy Ads.
Kindly share with us the results of the previous ads that worked better. From what we can see, these ads were optimized for traffic and clicks, but never conversions, which explains why you'd consider getting so much traffic as "working".
Easy Ads optimizes for sales, meaning, it tries to only get those who are most likely to purchase. With a low budget such as the one you set, this can take way longer, especially if you optimize for such a big audience.
We recommend getting in touch with support to learn more about which metrics are important for you and how to analyze your success.
Best,
Maria Chan
Didn't manage sell a single product not recommended
Hi LISA TREND MALL,
Thank you for reviewing Easy Ads for Facebook Ads.
Kindly note that on your website, you are selling counterfeit goods of popular brands, yet you do not mention being a verified or accredited reseller.
Meta strictly prohibits this practice, and ads promoting such goods get disabled almost immediately.
We tried to reach out to you via live chat support numerous times, but you did not respond.
We recommend that you reconsider the products you're promoting before launching ads. Once you change your product selection, we'll be more than happy to restart your free trial.
Best,
Maria Chan
Dear Easy ad
i had install an app for trial period but by mistake i uninstal just one day later, i have not used the app at all even after that so please can you refund my money back
Hi Munns and Mars,
Thank you for taking the time to review Easy Ads.
We're sorry for the frustration caused by this charge.
Kindly note that you are charged for your third-party apps by Shopify, which is why your charge is added to a Shopify bill, not a separate bill.
We do not have any access whatsoever to your billing information or the ability to charge you. We can however approve refunds or charge reversals from our end.
If you reached out to us before leaving your review, you’ll learn that we grant charge reversals and approve refunds without issues.
Kindly reply to our email sharing a screenshot of your bill so we can proceed with the refund.
We’re looking forward to hearing back from you.
Best,
Maria
this app not work me
Hi Style-sync,
Thank you for giving Easy Ads a try.
Can you please let us know if you previously contacted support? We couldn't find any messages from you communicating your dissatisfaction with the app.
If you reach out to support, you'll learn that we offer website feedback to determine if the app is suitable for you.
We look forward to hearing back from you.
Best,
Maria
Not useful and friendly app please stop I don’t want to use stop sending ad and messages …………. Stop
Hi Binpimple,
Thank you for trying Easy Ads for Facebook Ads. We're sorry you didn't like it.
Can you please share exactly what you found not useful about the app? Our team is eager to hear your feedback as it helps us improve the app for all users.
Also, please clarify what you mean by "stop sending ad and messages"?
We couldn't find any previous messages where you contacted support or requested assistance with your account.
Please note that our team provides a free Business Manager setup (or diagnostic if you already have one), assisted funnel creation, and unlimited feedback on your funnel and store.
We restarted your 7-day free trial, if you'd like, we'd be more than happy to assist you in creating your Business Manager correctly and in launching your funnel.
Let us know what you think.
Best,
Maria
Easy to make ads and integrate with your products. However, I got zero conversions in one month. I would get at least 2-3 per week with my own ads. Their audit told me to narrow my audience. So I did, and then my ads weren't shown for an entire week. The app doesn't even notify you. I asked why and they told me I needed to broaden my audience. The audit didn't mention my ad copy, then they told me "of course" the ad copy would be mistaken for spam. Not helpful and the tone they use is not friendly. Not recommended.
Seems easy to set up. I see poor traction. 0 Sales so far, funnel covershion looks weaker on shopify too. Support team has not been available fot last 24 hours. Test this tool with less money. Will give this tool 3 more days to see how this one does
Hi Stooshi,
Thank you for taking the time to review Easy Ads for Facebook Ads.
Kindly note that by the time you left the review, your funnel was not running for a complete 48 hours, please note that ads take time for performance to show and results are not instant. Since then (3 days later), you have achieved your first sale with the app. Congratulations!
Regarding support not being available, kindly note that our support team was off for 16 hours (not 24 hours) since they work 8 hours shifts and we do not provide 24/7 support as written in the description on the app's listing. We are working on expanding our support team to cover more shifts.
We hope this answers the questions raised in your review and if you have any further questions, please don't hesitate to reach out to us.
Kind Regards,
Maria