Avaliações (874)

Avaliação geral
4,4
Pontuação por nível de classificação
  • 80% das classificações são de 5 estrelas
  • 4% das classificações são de 4 estrelas
  • 2% das classificações são de 3 estrelas
  • 2% das classificações são de 2 estrelas
  • 13% das classificações são de 1 estrelas
13 de março de 2024

Worst app ever.No help at all

LED- AstroProjection
Malta
Aproximadamente 10 horas usando a aplicação
7 de fevereiro de 2024

this app mess with my website speed score and the performance

Udeserveit
Estados Unidos
Aproximadamente 9 horas usando a aplicação
Questão respondida por Easy Ads 12 de fevereiro de 2024

Hi Udeserveit,

Thanks for reviewing the Easy Ads app.

Kindly note that Easy Ads does not in any way or shape or form impact your website speed or performance, as the app does not add any code to your website.

In fact, Easy Ads is the type of app that does not have any access whatsoever to make changes to your storefront.

Kindly reach out to a Shopify representative to learn more about the cause of your low website performance.

Best,
Maria Chanaoui
Marketing & Communication Manager @ Easy Ads

15 de maio de 2024

/njlfl/kjkdzs'/cx

Shopiky
Índia
Aproximadamente 2 horas usando a aplicação
23 de agosto de 2023

this app will immediately withdraw money from you. NO TRIAL PERIOD, THESE ARE SCAMMERS!

carefully look at the date when the money will be withdrawn from you. they will do it right now.

Allbright Kids
Ucrânia
Aproximadamente 4 horas usando a aplicação
Questão respondida por Easy Ads 26 de agosto de 2023

Hi Allbright Kids,

Thank you for taking the time to review Easy Ads.

Kindly note that you are charged for your third party apps by Shopify, which why your charge is added to a Shopify bill, not a separate bill. We do not have any access whatsoever to your billing information or the ability to charge you. If you reached out to us before leaving your review, you’ll learn that we grant charge reversals and approve refunds without issues. Kindly reply to our email sharing a screenshot of your bill so we can proceed with the charge reversal.

We’re looking forward to hearing back from you.

Best,
Maria

21 de dezembro de 2023

i set up the app and uninstal in exactly same day. and they dont want to credit apps me. that support is a dumbass people. No Recommend.

Pelican Store
Portugal
Aproximadamente 1 hora usando a aplicação
22 de junho de 2024

fee is too high

Taxco
Reino Unido
8 minutos usando a aplicação
Questão respondida por Easy Ads 26 de junho de 2024

Hi Taxco,

Thanks for reviewing the Easy Ads app.

Can you please share with us which fee you found high exactly?

Looking forward to hearing from you.

Best,
The Easy Ads Team

23 de novembro de 2023

They Are Charging me Even I haven’t use the app I just Installed and then Uninstalled the app same day

Femilush
Paquistão
16 minutos usando a aplicação
Questão respondida por Easy Ads 24 de novembro de 2023

Hi Femilush,

Thank you for taking the time to review Easy Ads for Facebook Ads.

Kindly note that Shopify handles billing for all third-party developers like us, we do not have any access to your billing information or the ability to charge you. App developers can only approve a refund from their partner portal or issue app credits.

That said, you can easily reach out to support using the same interface you left this review, request a refund, and it'll be granted without issues.

Kindest Regards,
Maria

13 de dezembro de 2023

Uninstalled during trial but charges are not removed currently

Ayutri Ayurveda
Índia
15 minutos usando a aplicação
Questão respondida por Easy Ads 19 de dezembro de 2023

Hi Ayutri Ayurveda,

Kindly note that Shopify handles billing for all Shopify apps, including Easy Ads for Facebook Ads. We do not have any access whatsoever to your payment information or the ability to charge you.

We can, however, issue a charge reversal or a refund depending on your case and your eligibility with our refunds and charge reversals policy.

Also, please note that we tried to contact you multiple times via your email address without any luck. Kindly reply to our last email requesting a screenshot of your bill so we can proceed with a charge reversal.

Best,
The Easy Ads Team

15 de abril de 2023

Viel zu kompliziert lässt sich nicht vernünftig einrichten oder connecten
Warum geht sowas nicht einfacher

Bobbis Store
Alemanha
9 minutos usando a aplicação
Questão respondida por Easy Ads 15 de abril de 2023

Hi Marcel,

Thank you for taking the time to review Easy Ads for Facebook Ads.

Can you please share with us what you found difficult to set up?

We noticed you didn't reach out to support before leaving your review. Our support team is here to assist you, you can reply to the email sent to your email address and get the help you need.

We also restarted your 7-day free trial so you can get enough time to test the app.

Looking forward to hearing back from you.

Best,
Maria

12 de julho de 2024

Sophisticated Sparkle
África do Sul
Aproximadamente 2 horas usando a aplicação
Questão respondida por Easy Ads 26 de julho de 2024

Hi Sophisticated Sparkle,

Thank you for taking the time to review Easy Ads.

Can you please share with us a little bit about your experience?

We were unable to reach out to you via email.

Looking forward to hearing from you.

Best,
Maria Chanaoui
Communication Manager @ Easy Ads