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Worst app ever.No help at all
this app mess with my website speed score and the performance
Hi Udeserveit,
Thanks for reviewing the Easy Ads app.
Kindly note that Easy Ads does not in any way or shape or form impact your website speed or performance, as the app does not add any code to your website.
In fact, Easy Ads is the type of app that does not have any access whatsoever to make changes to your storefront.
Kindly reach out to a Shopify representative to learn more about the cause of your low website performance.
Best,
Maria Chanaoui
Marketing & Communication Manager @ Easy Ads
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this app will immediately withdraw money from you. NO TRIAL PERIOD, THESE ARE SCAMMERS!
carefully look at the date when the money will be withdrawn from you. they will do it right now.
Hi Allbright Kids,
Thank you for taking the time to review Easy Ads.
Kindly note that you are charged for your third party apps by Shopify, which why your charge is added to a Shopify bill, not a separate bill. We do not have any access whatsoever to your billing information or the ability to charge you. If you reached out to us before leaving your review, you’ll learn that we grant charge reversals and approve refunds without issues. Kindly reply to our email sharing a screenshot of your bill so we can proceed with the charge reversal.
We’re looking forward to hearing back from you.
Best,
Maria
i set up the app and uninstal in exactly same day. and they dont want to credit apps me. that support is a dumbass people. No Recommend.
fee is too high
Hi Taxco,
Thanks for reviewing the Easy Ads app.
Can you please share with us which fee you found high exactly?
Looking forward to hearing from you.
Best,
The Easy Ads Team
They Are Charging me Even I haven’t use the app I just Installed and then Uninstalled the app same day
Hi Femilush,
Thank you for taking the time to review Easy Ads for Facebook Ads.
Kindly note that Shopify handles billing for all third-party developers like us, we do not have any access to your billing information or the ability to charge you. App developers can only approve a refund from their partner portal or issue app credits.
That said, you can easily reach out to support using the same interface you left this review, request a refund, and it'll be granted without issues.
Kindest Regards,
Maria
Uninstalled during trial but charges are not removed currently
Hi Ayutri Ayurveda,
Kindly note that Shopify handles billing for all Shopify apps, including Easy Ads for Facebook Ads. We do not have any access whatsoever to your payment information or the ability to charge you.
We can, however, issue a charge reversal or a refund depending on your case and your eligibility with our refunds and charge reversals policy.
Also, please note that we tried to contact you multiple times via your email address without any luck. Kindly reply to our last email requesting a screenshot of your bill so we can proceed with a charge reversal.
Best,
The Easy Ads Team
Viel zu kompliziert lässt sich nicht vernünftig einrichten oder connecten
Warum geht sowas nicht einfacher
Hi Marcel,
Thank you for taking the time to review Easy Ads for Facebook Ads.
Can you please share with us what you found difficult to set up?
We noticed you didn't reach out to support before leaving your review. Our support team is here to assist you, you can reply to the email sent to your email address and get the help you need.
We also restarted your 7-day free trial so you can get enough time to test the app.
Looking forward to hearing back from you.
Best,
Maria
Hi Sophisticated Sparkle,
Thank you for taking the time to review Easy Ads.
Can you please share with us a little bit about your experience?
We were unable to reach out to you via email.
Looking forward to hearing from you.
Best,
Maria Chanaoui
Communication Manager @ Easy Ads