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The app potential is huge. Using catalogues in our business has been a game changer. It has significantly increased revenue and using this app and connecting it to the store is great.
We have paid for the annual subscription at $179.99 for the year expecting a catalogue app that isbn't bugging and actually saves the work... unfortunately thats not the case.
If you want to do work that disappears when you come off the app..... then this is for you!
Support response is slow or non existent. i'm not talking a few days slow. i'm talking I have emailed 3 times since their last communication on 24th February 2026 and still waiting for a response to any of them on 25th March 2026.
The app has a lot of potential but currently its disappointing and doesn't do whats advertised at all.
Misleading pricing and a frustrating experience. The App Store listing says the Free Plan includes unlimited products, collections, and pages, but that is not true. Even the Basic Plan has a 10-page limit, which is not clearly stated either.
I first tried building a catalog with the new Editor Version 10, but it had so many bugs and missing features that I had to start over in the old editor.
There, updating products is very inefficient because pages need to be rebuilt and metafields have to be reloaded manually every time you add/update products.
On top of that, PDF exports are not reliable. Elements sometimes appear differently than in the editor. Overall, not transparent and not ready for serious use.
The app has great potential. It seems it deleted our catalog out of nowhere, luckily they were able to retrieve it. But the customer service can be very slow and unclear so its becoming unworkable for us. We are now looking at alternatives, too bad..
This app has been an absolute game changer for our business. It delivers exactly what we needed and more. The customer service is truly exceptional. The developer is incredibly responsive, and any issues are resolved almost immediately.
EasyCatalog is also unbelievably easy to use. Anyone can create a professional, high quality catalogue in no time, even without prior design experience. It has streamlined our workflow and made catalogue creation effortless.
We couldn’t recommend this app highly enough!
The team was very very helpful in helping me quickly make some modifications to the catalog and get it published. Very helpful, great communication and easy to work with.
We subscribed to the highest tier ($359.99/year), expecting better functionality and priority support as advertised. Unfortunately, this app has been a complete disappointment.
Support is non-existent: Despite paying for "priority support," our requests were ignored or delayed for days. Even after escalating the issue, we received no meaningful help.
Buggy and unreliable: The app is riddled with issues. Syncing doesn’t work properly, and customizing pages doesn’t create usable templates. It’s not intuitive and far from user-friendly.
False advertising: The features promoted in the App Store do not reflect the actual experience. It feels like a marketing gimmick designed to upsell a broken product.
Refund ignored: We formally requested a refund after months of problems and were met with silence.
This app is nowhere near worth the price. Save your money and look elsewhere.
Asked for a refund after 11 months of using the app. Unfortunately, our refund policy is only 7 days after the subscription period, so we can’t approve this request.
Best
Ottimo tool per creare cataloghi, consigliato!
Our pricing plan is clear: https://monosnap.ai/file/RY9TiswK9tNgFMSIuKQNcpNEGbjMiB. So, the annual billing for the Unlimited plan is $49.99 a month ($599.99 a year)
I attempted to reach you via email to explain the situation and resolve it as soon as possible.
constantly crashes, doesn't autosave. If you like working for hours to find your work gone, then this app is for you.
Fake review from a fake store. Reported to Shopify.
i like it