EDP ‑ Easy Digital Products , 233 arvostelua
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Nice app! Very helpful! Has a much in the pipe for the app, which will make it even better.
The price is very good as well!
Thank you so much for your review! Don't hesitate if you have any questions or need anything related to the app, I'm always happy to help. Thanks again :)
Great App, we love how it works and s is very easy to setup. Also great support from Axel and his team.
Thank you so much for your awesome review! Don't hesitate to come back to me again if you need more help :)
It just works. It's really easy to setup and the developer is amazingly responsive. Really really really recommended
Thank you so much! I'm always happy to help so don't hesitate to come back to me in the future if you have any other questions :)
I have only used this app for a month or so but so far I have been very impressed with it and it is working great! I highly recommend it. Thanks
Thank you so much! Thanks for recommending my app and glad you like it :-)
I can really recommend this app. Easy to understand and fantastic support. I had a little bit of trouble adding a line of code and Alex immediately helped me out. He even helped me translate a text into Swedish. Love it!
Thank you so much for your review and it's always a pleasure to assist! If you have any other questions in the future, don't hesitate to send me an email :)
Easy Digital Products is perfect name for this app. It easy to configure and it works! Great support also. Axel was really helpful in implementing a new feature that made if perfect for our needs. Highly recommended.
Thank you very much! I’m glad you like the app and will continue to improve it thanks to ideas and suggestions like yours :)
Some customers are having download issues. The app doesn't send the download correctly and I have to send to customers manually.
- EDITED ON February 15th, 2021 -
The issue described here was due to the fact that your customers downloaded the files through Instagram stories and with a very basic browser that didn't support the downloads. Despite that, I found a workaround and the issue is now fixed.
ORIGINAL ANSWER BELOW :
As I explained in our email conversation, this issue was due to the fact that your customers are accessing your website through Instagram stories. The browser on Instagram is a very simplified one with limited features that does not properly support downloads. But still, I have found a workaround for this point and it is part of v2.7.2 published today for the app. My number one priority being customer satisfaction, I really hope this fix will change your mind on this review!
This app is exactly as described! Easy to use and haven't had any issues with customer downloads. We love the customization abilities. Prior to purchase, customer service was extremely quick and helpful in answering any questions. Would highly recommend this app for digital downloads.
Thanks for your review! I’m always happy to help or answer any questions you may have before or while you are using the app. Don’t hesitate to get back to me if you have any other questions :)
Thanks again for your wonderful review!
Excellent app ! I was looking for an app to translate the email in english (digital downloads doesnt offer this) and actually this app is even smarter than that !
it simply adds a link the order confirmation ! thanks a lot !
Wow thank you so much! Your review definitely made my day and means a lot. I will continue to improve the app and a new update is expected to arrive this week with new features. Hope you'll like them :)
EDP was incredibly easy to set up and implement immediately. When I ran into a snag, a quick email resulted in almost instant support and a super easy fix.
Thank you so much for your review. Happy to read that you like the customer support you got as well :) don’t hesitate to get back to me if you have any other questions!