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The support team was incredibly helpful and went above and beyond to assist me. They fixed my issue right away, demonstrating a high level of expertise and efficiency. Moreover, they were extremely pleasant and professional throughout the entire process. I was very impressed with their service and would highly recommend them to anyone in need of support.
Thank you! I was really pleased to help, and I'm glad you were satisfied. Feel free to reach out if you have any more questions in the future :-)
I took the Pro Plan from the beginning because it has all the storage and tools I need to get the job done. Easy to use, download attempt limits, quick response and efficiency when you have questions, and better user experience. I have a 6th sense for finding what's working for me and my business, so I didn't go wrong this time either! The details matter and make all the difference! Thank you for your work and patience, Axel!
Thank you! I'm pleased to hear that everything is functioning as you hoped and that it's contributing to your business's success. Please feel free to reach out if you have any more questions about the app :-)
Easy to use, works without glitches. If you ever do need customer service, it is quick and wonderful. I highly recommend this app for easy of use, quality, and amazing customer service.
Great app but more importantly, such great help with set-up and customization!
Thank you very much for your review! Don't hesitate to get back to me if you have any other questions :-)
The support guy is the developer, and hes a great friendly dude, helped me out a lot, app is great.
Thank you so much for your review and kind words :-)
We really enjoy working with this app! I now use it for both of our stores and the support is extremely helpful and they respond very quickly.
Thank you so much for your review and kind words! I was so happy to help you. Don't hesitate to get back to me if you need anything else with the app :-)
The app is very easy to set up and works perfectly, helping me to sell my digital products on my website. The support is also fast; Axel did a great job!
Thank you so much! And I’m always happy to help so don’t hesitate to get back to me if you have any questions 😉
I'm very grateful to have found this App! It's so easy to use and helped me move beyond Etsy to open my own Digital Download shop in such a smooth way. I love being able to PDF Stamp my digital content. Etsy never let me do that. Thanks so much to the team! Axel has always been there to assist me with any questions I had. If you need a digital download delivery, this is the one to choose.
Thank you so much for your wonderful review and for your kind words about my app and support!
EDP is amazing. It delivers files immediately so you don't have to worry about checking the fulfillment of every digital product purchased.
Thank you so much for taking the time to leave a review! I’m glad to know that it makes your life easier selling digital products on your store 😉
the app is great but documentation should be improved as i didn't know that i have to add a block in the theme to show the download button in the order confirmation page
Thank you for your review! I totally agree with your feedback and will be including a dedicated section for this in the next app update. The information is currently unclear because the feature was recently made available to all Shopify users, after being exclusive to the Shopify Plus plan.