EDP ‑ Easy Digital Products , 230 recensioni
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My shop specifically deals with digital downloads, I needed something 100% reliable for me a) to be able to upload files easily and more importantly b) for my customers to be able to receive their download instantly without glitch and this has been absolutely the perfect solution.
Thank you so much! An awesome review to read and I'm happy to see that the app gives you the value you are looking for. You know that if you have any question you can contact me and I'm always happy to help. Thanks again for your wonderful review here :)
Such a Great App! Super easy to use & I really appreciate the great customer support. I had a couple of questions at the start and had them answered quickly & simply. Thank you!
Thank you so much, Deb! I was happy to help you and don't hesitate to get back to me if you have any other questions about the app :-)
Perfect app. Very easy to install. Works perfect right away. Support very reactive.
I can recommend without limitations
Thank you very much! I have also just integrated the feature you requested into the app (custom text on the order's confirmation page). Hope you like it!
I like this app a lot! Download links always works. And i had a question for Axel, he replied very quickly. Very good customer service.
Thank you very much! I'm glad you like it and don't hesitate if you have any more questions ;-)
Amazing app! A few months back I had been searching and wracking my brains on how to fulfil digital items without going through a long cumbersome process - this app does it all without any hassle and has a brilliant method to manage digital inventory. Would love to see one more feature perhaps - A way to mask the digital item that is given in the order and a way to know its been "redeemed" or "opened"
Thank you so much! Your review was already amazing but you made it even better with your awesome suggestions to improve the app. I always highly take in consideration the merchant vision and they help me to improve the app in the different updates I push. I have added both of your ideas in my to-do list and I will study them next week to see if I can integrate them in a future app update :)
Highly Recommend this APP.
It is very powerful App, the Team is very cooperative, adding features we ask about.
Very very Perfect App to use.
Thank you so much! I'm happy of our conversations about the app since the beginning, your comments really help me to improve it day by day! Thanks again Fadi :)
Axel has done such an amazing job with this app, it provides an end-to-end experience for sellers of digital products. What stood out to me is the exquisite customer service, which makes such a difference when you've got a query that you just need it resolved in a timely manner and effectively so you can get back to making sales. Truly recommend!
Thank you so much! I was so happy to guide you through the app while replying to your questions in the chat. I'm super glad you liked the app and support I provide. Customer satisfaction is my number 1 priority. Don't hesitate to come back to me if you have any other questions or need to be guided more :)
Original review (06.02.2021): This app works perfectly. Very easy to use and so customizable. It is also great that there is a free plan so you can try it out and see if it works for your needs. But above all, Axel is so helpful. We have encountered an issue and he solved it right away and he is incredibly kind. Thank you for this app Axel, we are forever grateful to you! :-) Cannot recommend it enough!
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Update (10.09.2021): I would like to add to my previous review that Axel continues to amaze me with how supportive and helpful he is. The app is great in and of itself: easy to use, new features are coming up all the time. But above all if there is an issue, he replies back asap. We have recently encountered a challenge that was totally not because of his app, but originated directly from Shopify resulting in an issue with our digital downloads. He is kind and he goes out of his way trying to solve the issues. In addition to that, Axel keeps you updated and explains everything for the layman. Plus he offers to help to do it himself if you are not able to do it on your end. I have never before experienced such a great app and customer service. If you need an app for your digital products, look no further!
What a wonderful review. Thank you so much for your feedback and kind words! Don't hesitate to get back to me in the future if you have any other questions or need anything else :)
no problems so far, been using the app for a few months. uploaded three big files and no issues. smaller files work good too
Thank you so much for your review. Glad it works as per your needs! Don’t hesitate to contact me if you have any questions while using it :)
This app helps us a lot to sell license keys with our shop. You can change a lot in the settings and have a good guidance, so people like me can use it as well. Well done!
Thank you so much for your review! The license keys part has also been improved a lot in the very last update and I will continue to make it better! Thanks for using the app and for taking the time to leave a review :)