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I have been so afraid of this part of setting up my digital store and this one app has completely changed the game for me. Its ease of use and help from Axel is unmatched!!!
Thank you so much for your wonderful review! I am always happy to help so don't hesitate if you need anything else with the app 😉
Amazing customer service and timely responses! Honestly I never write reviews but I've been using this service for my store for over two years now and never had a single problem. Today I had a question about billing and was absolutely surprised about the professionalism and quality of the customer service. If you're considering another provider for downloads/hosting services for your products, don't lol.
Thank you so much for your kind words and wonderful review! It’s always a pleasure to read such positive feedback from users like you who have been using the app for several years. Please don’t hesitate to reach out if you have any other question in the future :-)
The support team was incredibly helpful and went above and beyond to assist me. They fixed my issue right away, demonstrating a high level of expertise and efficiency. Moreover, they were extremely pleasant and professional throughout the entire process. I was very impressed with their service and would highly recommend them to anyone in need of support.
Thank you! I was really pleased to help, and I'm glad you were satisfied. Feel free to reach out if you have any more questions in the future :-)
This app is so easy to use! I sell teacher resources, all digital, on Shopify using this app. Axel is also super responsive to any questions I have and is always helping me out!
Thank you so much! Don't hesitate to get back to me when you have any other questions : I'm always happy to help! :-)
Very pleased with Axel's service. Helped 1000%. Fast and knowledgable! Thanks!!
Thank you so much for your wonderful review! I'm thrilled to hear that you were very pleased with my service and found it helpful. If you ever need further assistance, don't hesitate to reach out. Thanks again!
Great fast support after disappointing experiences with another app
I took the Pro Plan from the beginning because it has all the storage and tools I need to get the job done. Easy to use, download attempt limits, quick response and efficiency when you have questions, and better user experience. I have a 6th sense for finding what's working for me and my business, so I didn't go wrong this time either! The details matter and make all the difference! Thank you for your work and patience, Axel!
Thank you! I'm pleased to hear that everything is functioning as you hoped and that it's contributing to your business's success. Please feel free to reach out if you have any more questions about the app :-)
Fast answering and solved my problem
Love this app. Does exactly what we need to sell digital products. Easy to set up. We've never had a problem or received a customer complaint in the year that we've been using it. I've had to contact support once or twice to clarify settings, and they were always quick and helpful.
Thank you so much! Don't hesitate to contact me again if you have any other questions, I'll be glad to help :-)
Great app but more importantly, such great help with set-up and customization!
Thank you very much for your review! Don't hesitate to get back to me if you have any other questions :-)