Avaliações (267)

Avaliação geral
5
Pontuação por nível de classificação
  • 99% das classificações são de 5 estrelas
  • 1% das classificações são de 4 estrelas
  • 0% das classificações são de 3 estrelas
  • 0% das classificações são de 2 estrelas
  • 0% das classificações são de 1 estrelas
4 de fevereiro de 2024

absolutely awesome app and the customer serves is great as well

Mikes Discount Electronics
Estados Unidos
8 months usando a aplicação
Questão respondida por Axel Hardy 6 de fevereiro de 2024

Thanks a lot and I’m always happy to help! :-)

19 de dezembro de 2023

It is a great app and has fantastic support. I downloaded several different digital download apps and this one has the best pricing and support for the service it provides.

Bad Sheep Yarn
Estados Unidos
5 days usando a aplicação
Questão respondida por Axel Hardy 20 de dezembro de 2023

Thank you very much! And thanks for using one of the newest feature of the app (the new checkout extensibility app block for merchants who use this feature like you :-)). Don't hesitate to get back to me if you have any other questions.

3 de março de 2024

easy to use. great for customer reviews

The Box Truck Lady
Estados Unidos
2 months usando a aplicação
1 de fevereiro de 2024

Simple & rapide à mettre en place. Développeur disponible et réactif. Hâte de voir la suite !

Gravelpassion.fr
França
About 18 hours usando a aplicação
Questão respondida por Axel Hardy 2 de fevereiro de 2024

Merci beaucoup, ça me fait très plaisir ! N'hésitez pas à revenir vers moi si vous avez la moindre question :-)

12 de agosto de 2020

Easy Digital Products is perfect name for this app. It easy to configure and it works! Great support also. Axel was really helpful in implementing a new feature that made if perfect for our needs. Highly recommended.

Solbari
Austrália
Almost 4 years usando a aplicação
Questão respondida por Axel Hardy 13 de agosto de 2020

Thank you very much! I’m glad you like the app and will continue to improve it thanks to ideas and suggestions like yours :)

24 de março de 2021

I am new to Shopify, which can be really intimidating! I created a digital cookbook that we are selling on our website, and uploading the product through this app made the process so easy! I had an issue on the first day with the automated email that was being sent out through my store, so I panicked, but I contacted Axel, who got back to me right away and walked me through the process to help me fix a setting on my Shopify store. I am so relieved he could help me so quickly! Thank you Axel for a great app and the excellent customer service.

The Food Lens
Estados Unidos
Over 3 years usando a aplicação
Questão respondida por Axel Hardy 25 de março de 2021

Thank you so much for this amazing review. I completely get it that the Shopify platform can be intimidating at first and you were completely right to ask me the questions you got about it and about my app! I'm sure it will begin clearer and clearer the more you will use it. But in the meantime, if you have any question about my app or about the Shopify platform itself, I'm more than happy to help! Thanks again :)

21 de julho de 2020

Does exactly what we need it to do!
Developer responded to our questions really quickly as well.
Recommended!

Rotor Riot Store
Estados Unidos
About 3 years usando a aplicação
Questão respondida por Axel Hardy 24 de julho de 2020

Thank you very much for your review! I really appreciate and will continue to always improve the app :)

31 de maio de 2020

Great app! Does what it says it's going to do without any problems, unlike some of the other digital download apps out there. And Axel is quick to provide friendly and helpful customer service. Highly recommend!

RxStudyGuides
Estados Unidos
About 3 years usando a aplicação
Questão respondida por Axel Hardy 1 de junho de 2020

Thank you so much for your awesome review! Glad you like the app and my support ;-)

14 de julho de 2021

I have switched from Digital Downloads App to Easy Digital Products. I was facing too many issue there. Yesterday, just I started integrating this and my experience is really awesome. The top of all is the excellent customer service which I experienced. I was facing some difficulties during the integration and I just left a question on the chat. Just within 30 minutes I got a reply with the solution. It was sorted. Then I directly chat with Axel Hardy, He solved all my queries on the spot with patience. This is what is known as customer service because product is available everywhere but what is more important is the service. Great Axel. Keep the great work going.

Future in Hands
Índia
Almost 3 years usando a aplicação
Questão respondida por Axel Hardy 14 de julho de 2021

Thank you so much for your amazing review! I'm so happy to read that my app fits your needs. You know that if you have any other questions while using it, you can contact me through the integrated chat. I will always be more than happy to help! Thanks again :)

18 de agosto de 2022

Diese App wurde mit sehr Hintergedanken entwickelt. Perfekt für den Verkauf von digitalen Produkten. Die Abwicklung nach dem Verkauf funktioniert einwandfrei und macht ein Professionellen Eindruck. Weiter so

DAVO DIGITALS
Alemanha
Over 2 years usando a aplicação
Questão respondida por Axel Hardy 18 de agosto de 2022

Thanks a lot for your review. Don't hesitate to get back to me if you have any other questions : you already have my email :-)