Recensioni (118)

Valutazione complessiva
4,7
Numero di recensioni per livello
  • Il 87% delle recensioni ha 5 stelle
  • Il 8% delle recensioni ha 4 stelle
  • Il 2% delle recensioni ha 3 stelle
  • Il 1% delle recensioni ha 2 stelle
  • Il 3% delle recensioni ha 1 stelle
15 marzo 2024

Customer service replies fast but does not fix anything in a timely matter. I have been waiting for them to simply move the "Quote" button as my theme doesn't allow the method as documented. Its been over 8 days and still hasn't been fixed.

Evolution Mechanical
Canada
5 mesi di utilizzo dell’app
Channelwill ha risposto 19 marzo 2024

We sincerely apologize for the inconvenience you've experienced. We understand the urgency of resolving your issue, and we regret that it has taken longer than expected. Our team is actively working on resolving the issue with the button placement on your theme, and we are committed to finding a solution as quickly as possible.

Your feedback is invaluable to us, and we appreciate your patience and understanding during this process. Rest assured, we are dedicated to providing excellent customer service and ensuring that your experience with us is a positive one.

If you have any further concerns or questions, please don't hesitate to contact us directly. We are here to assist you every step of the way.

Thank you for bringing this to our attention, and we look forward to resolving the issue promptly.

Best regards,
Mariadel 💗
Easy Quote Customer Support 🌟

16 febbraio 2024

Don't have any idea about the customer support service, no chat support, no email reply. and i am completely stuck with the app, not sure how to proceed, probably delete the app and look for anothe rone

Plantsworld.ae
Emirati Arabi Uniti
26 giorni di utilizzo dell’app
Channelwill ha risposto 18 febbraio 2024

Hello there,

This is Sophie from Easy Quote Support. I hope this email finds you well. Thank you for taking the time to share your thoughts about our service. We sincerely apologize for any inconvenience you've experienced, and we appreciate your honesty. 💗

We understand that you've faced challenges with our customer support, and we want to assure you that your concerns are being taken seriously. Our team is committed to providing the best assistance possible, and we're here to help you navigate through any issues you're encountering. 🥰

To address your specific concerns and provide the support you need, could you please share more details about the problems you're facing with the app? This will help us better understand your situation and offer tailored solutions to ensure a smooth experience for you. 🌹

Our team values your feedback, and we are determined to turn your experience around. Please respond to this email with additional details or any specific questions you have, and we'll get to work on resolving your concerns promptly. 😇

We appreciate your patience and thank you for giving us the opportunity to improve. Your satisfaction is our priority, and we look forward to assisting you. 🤗

Best Regards,
Sophie | Easy Quote Support

7 dicembre 2023

app does what it says, has ome issues with product showing add to cart if searched from search bar, also can not have more than one button in place of add to cart such as, pre-order, enquire now, coming soon....

voipsupplies
Regno Unito
Circa un anno di utilizzo dell’app
Channelwill ha risposto 9 dicembre 2023

Thank you for your feedback! 🌟 We're glad to hear that the app is delivering on its promises. 😊 We've noted your concerns about products showing "add to cart" when searched from the bar and the limitation on having only one button. 🤔 Our team is actively working on addressing these issues to enhance your experience. Your input is invaluable, and we appreciate your patience as we strive to make our app even better! 🚀 If you have any more suggestions or questions, feel free to reach out. 👍

Best,
Sophie|Quote Team💞

3 marzo 2024

Simple and great!

Studio Adir Yakobi
Israele
28 giorni di utilizzo dell’app
Channelwill ha risposto 5 marzo 2024

Thank you so much for your kind words! 😊 We're thrilled to hear that you find our service simple and great! 🚀 If you have any feedback or suggestions, feel free to share. We appreciate your support! 🙌

Best Regards,
Sophie|Quote Team

3 agosto 2023

Excellent quick and easy install. Functions well. Greater starter while we build up our business. Plan to code our own into theme into future but will use for a long time.

Earthly Comfort Home
Stati Uniti
7 mesi di utilizzo dell’app
Channelwill ha risposto 4 agosto 2023

Thank you for your positive feedback on the quick and easy installation process and the functionality of our product. We're glad to hear that it's serving as a great starter for your business and that you plan to continue using it for a long time. We're also excited to hear that you plan to code your own theme into the future. Please let us know if there's anything else we can do to assist you.

- Sophie 💗

13 novembre 2023

Customer service is absolutely incredible. And for a free app, it might do what you need it to. It didn't have all of the features I needed (I needed prices for only some items hidden in collections, but they could only hide prices for specific items on pages rather than the collection-browsing view)

Puppet Pie
Stati Uniti
Circa un mese di utilizzo dell’app
Channelwill ha risposto 18 novembre 2023

😊 Thank you for the positive feedback on our customer service! We're delighted to hear that you found it incredible. We understand your need for specific features, such as hiding prices for only some items within collections. While our current functionality may not fully meet that requirement, we appreciate your input. Our team constantly strives to improve, and your insights are valuable. If there's anything else you'd like to share or if you have further suggestions, feel free to let us know! 🛠️👂

-Sophie|Quote Team💞

16 gennaio 2024

Wenn man verstanden hat, wie man das Plugin auf der Template-Seite einbindet, dann ist es genial!!! Und auch das Verstehen, wie es geht, ist nicht schwer, man muss nur die Produkt-Seite bei der Template-Konfiguration auswählen und nicht die Startseite. Sehr empfehlenswertes Plugin!

ommsolutions
Germania
Circa 2 mesi di utilizzo dell’app
Channelwill ha risposto 18 gennaio 2024

Vielen Dank für Ihre Bewertung! Wir freuen uns sehr, dass Sie unser Plugin als genial empfinden und es leicht zu verstehen war, wie es in Ihre Template-Seite eingebunden wird. ✨Wir arbeiten hart daran, sicherzustellen, dass unser Plugin einfach zu verwenden und doch leistungsstark ist. Wir schätzen Ihr Feedback und hoffen, dass Sie weiterhin von unserer Lösung profitieren werden. Wenn Sie weitere Fragen haben, zögern Sie bitte nicht, uns zu kontaktieren.✨

Best Regards,
Nona|Quote Team

23 settembre 2023

I've used the service agents twice, the first time upon setting the app up and again whilst using the app. Both times the agents have been very helpful and have done everything the could do to solve the issues. My 2nd issue was unable to be resolved, however I do believe they will probably develop a solution. Even though my issue wasn't resolved, I'm still very happy with the app and how easy it is to use.

DG Instruments - Shop
Australia
8 mesi di utilizzo dell’app
Channelwill ha risposto 25 settembre 2023

Thank you so much for taking the time to share your feedback with us. 🥰It's fantastic to hear that our service agents were able to assist you effectively during your initial setup and while you were using the app. We take pride in our team's dedication to resolving issues and providing exceptional support to our valued users.😇We understand that your second issue couldn't be resolved completely at this time, but your optimism about a potential solution means a lot to us. We are constantly working to improve our app and address any challenges that may arise, and your feedback is invaluable in this process.🥲If you ever encounter any further issues or have additional feedback, please don't hesitate to reach out to us. Your insights help us grow and serve you better. 🥰

Once again, thank you for choosing our app, and we look forward to serving you even better in the future.

-nona🤗

20 luglio 2023

Fast and very efficient costumer support. Nona was great help besides being very friendly and kind. I recommend this app

Galleria d'arte "La Rocchetta"
Italia
9 mesi di utilizzo dell’app
Channelwill ha risposto 21 luglio 2023

Thank you for sharing your positive experience with our customer support team! We're happy to hear that Nona was able to assist you efficiently and with a friendly demeanor.🥰 We appreciate your recommendation and hope to continue providing you with great service.💗
-nona🌻

Data modifica: 3 luglio 2023

I'm very happy whit this app its help me alot and the help center they healp you very fast if you have any problem whit the app . I the future i will recomend this app for
everybody who need an app like this for request quote for product
GOOD JOB Boys

PALAGLOW
Romania
3 mesi di utilizzo dell’app
Channelwill ha risposto 3 luglio 2023

Thank you so much for taking the time to leave us a positive review! We're thrilled to hear that our app has been helpful for you and that our support team has been able to assist you quickly. We appreciate your recommendation and are glad to have you as a satisfied customer. Thanks again and have a great day!

- Sophie 💗