Easy returns | EU COMLIANT

Let shoppers cancel their own orders in seconds. EU-compliant returns that cut support tickets.

Advera Returns gives every store a branded self-service portal where customers cancel their own orders before fulfillment. It enforces your cancellation window, issues automatic refunds through Shopify, and sends a clean confirmation email to the buyer. Shop owners control the rules, colors, logo, and support email from one settings page. Built for the new EU consumer rights rules so merchants stay compliant without writing a single policy line or answering another "cancel my order" email.

• Branded self-service cancel portal at your own URL, set up in under five minutes
• Automatic Shopify refund and customer confirmation email on every approved cance
• Per-shop rules: cancel window in hours, pre-fulfillment only, internal notify