Avaliação geral
4,6
Pontuação por nível de classificação
  • 73% das classificações são de 5 estrelas
  • 14% das classificações são de 4 estrelas
  • 5% das classificações são de 3 estrelas
  • 5% das classificações são de 2 estrelas
  • 5% das classificações são de 1 estrelas
Editado a 18 de maio de 2021

After the sale ended, all my "Compare at price" disappear, more than that the Sale schedule doesn't restore the prices. Please be careful using this app.

Sport Wadi - Sports, Fitness & Wellness Products in UAE
Emirados Árabes Unidos
4 months usando a aplicação
Questão respondida por NexusMedia OÜ 28 de fevereiro de 2021

Hello,

I'm really sorry the app was confusing and was not working for you as you expected, but our support team already provided you full history of all the price changes for particular products and explained why each of that changes happened.

Our app always revert all the prices back at the end of the sale. The only exception (and I believe that's what happened to you) is when you manually change prices for products that are currently on sale. In that case we don't know what to do with that product (consider new price as sale price, or as original price and we'll need apply new sale price based on it?), so we send you automated notification and add product to special Price conflicts section of our app.

Unless the conflict is resolved, our app don't change price for that product anymore, to make sure we won't set wrong price. So if you have not resolved the conflict before the end of the sale, prices for that particular products (where you changed prices manually), won't be restored.

Again, I'm really sorry for all the troubles caused. We'll work hard to improve our app UI to make it more clear and avoid further misunderstandings. Also, our support team proposed you our help if you still need to change/restore any prices, so feel free to contact our support team if you'll need assistance.

Best,
EasySale team