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Quick response with their support.
The app is easy to navigate/modify and feedback from customers so far is positive.
Kevin was very helpful in explaining how the app works and assisting us in getting it setup properly!
I’ve been using the Easy Subscription app on Shopify, and I couldn’t be happier with my experience. The app itself is straightforward to use and integrates seamlessly with my store, but what truly sets it apart is the customer support.
Their team is incredibly responsive and always goes above and beyond to address any concerns or questions. On multiple occasions, I’ve reached out with feature requests or suggestions, and they’ve been not only open to feedback but have also implemented changes to better meet their customers’ needs. It’s rare to find this level of dedication and customer care.
If you’re looking for a reliable subscription app with a team that genuinely listens to and supports its users, I highly recommend Easy Subscription!
After facing some challenges with the subscription flow and understanding how inventory syncs from Shopify to the Easy Subscriptions App, I jumped on a call with their team for a screen share. They answered all of my questions, and I was able to significantly streamline our processes for the online store. The live support is incredibly helpful.
Kevin is extremely helpful whenever I need help with the app. They are quick to respond to any trouble that I have. Easy Subs is very user friendly and easy to use, for customers and from the business side. I highly recommend!
We were struggling with recurring billing, but Daniel fixed it in no time. He even took the extra step to explain how to manage it moving forward, which saved us future headaches.
We had a fantastic experience with Rob. He guided us through some complex subscription configurations, making the entire process smooth and stress-free. His patience and expertise were greatly appreciated.
Kevin was super responsive and professional. He patiently helped us with a tricky migration, ensuring all our existing subscribers were properly transferred without any issues
The assistance from Dan made the onboarding process smooth and stress-free. He provided detailed guidance that was easy to follow and helped us get started quickly.
We found excellent features in the app that perfectly meet the needs of our store. Throughout the installation process, we received outstanding support with very quick responses, including a video call to provide real-time guidance on using the app. We highly recommend the Easy Subscriptions app!
A huge thanks to Dan for his quick and clear guidance. He helped us customize our plans and made sure the checkout experience was seamless. The support was top-notch!