EasyCall ‑ Phone Number & Call

EasyCall ‑ Phone Number & Call

Plano gratuito disponível. Pode haver cobranças adicionais.
Classificação (4,2)
Avaliações
Programador

Sobre esta aplicação

Lançada

22 de janeiro de 2020

Idiomas

inglês

Integração com

gorgias help center, crisp help desk

Provide top-tier support with a click to call widget, business phone number & virtual call center.

EasyCall is the easiest, fastest, & most affordable way to add a call center to your Shopify store. EasyCall web-based nature empowers your customer's to call you from anywhere in the world, without worrying about unwanted charges & fees. It's perfect for providing real-time support to new shoppers, as well as providing an extra support channel to keep existing customers coming back for more. Buy a business phone number, provide live phone support, manage & track support agents, and more.

EasyCall is the easiest, fastest, & most affordable way to add a call center to your Shopify store. EasyCall web-based nature empowers your customer's to call you from anywhere in the world, without worrying about unwanted charges & fees. It's perfect for providing real-time support to new shoppers, as well as providing an extra support channel to keep existing customers coming back for more. Buy a business phone number, provide live phone support, manage & track support agents, and more. mais
  • Add a click-to-call widget: provide instant support when customer's need it most
  • Get a business phone number: make & receive super cheap international calls
  • CRM call center integration: Simple integration with Gorgias, Reamaze & Crisp
  • Support customers by sending and receiving SMS messages with a ticketing system.
  • Manage multiple phone numbers & contacts, call customers and let them call you.

Preços

PAY AS YOU GO

Instalação gratuita

Call rate may change based on the source and destination of the call & your plan

  • Buy a phone number
  • Call forwarding
  • Operating hours
  • Click to call widget

ESSENTIALS

$20/mês

Call rate may change based on the origin and destination of the call

  • 70% OFF on all calls!
  • SMS
  • Click to call widget
  • Call recording (3 month back)
  • 3 agents
  • Call recording
  • Voicemail
  • Gorgias & Crisp integration

GROWTH

$50/mês

Call rate may change based on the origin and destination of the call

  • 80% OFF on all calls!
  • SMS
  • Call recording (6 months back)
  • 10 agents
  • 2 departments
  • Helpdesk integration
  • Remove branding

PROFESSIONAL

$100/mês

Call rate may change based on the origin and destination of the call

  • 85% OFF on all calls!
  • SMS
  • Call recording (12 months back)
  • Unlimited agents
  • 4 departments
  • Helpdesk integration
  • Remove branding

PAY AS YOU GO

Instalação gratuita

Call rate may change based on the source and destination of the call & your plan

  • Buy a phone number
  • Call forwarding
  • Operating hours
  • Click to call widget

ESSENTIALS

$20/mês

Call rate may change based on the origin and destination of the call

  • 70% OFF on all calls!
  • SMS
  • Click to call widget
  • Call recording (3 month back)
  • 3 agents
  • Call recording
  • Voicemail
  • Gorgias & Crisp integration

GROWTH

$50/mês

Call rate may change based on the origin and destination of the call

  • 80% OFF on all calls!
  • SMS
  • Call recording (6 months back)
  • 10 agents
  • 2 departments
  • Helpdesk integration
  • Remove branding

PROFESSIONAL

$100/mês

Call rate may change based on the origin and destination of the call

  • 85% OFF on all calls!
  • SMS
  • Call recording (12 months back)
  • Unlimited agents
  • 4 departments
  • Helpdesk integration
  • Remove branding

Todas as taxas são faturadas em USD. As taxas recorrentes e com base na utilização são faturadas a cada 30 dias. Ver todas as opções de preços

74 avaliações

Avaliação geral
4,2
Pontuação por nível de classificação
  • 91% das classificações são de 5 estrelas
  • 3% das classificações são de 4 estrelas
  • 0% das classificações são de 3 estrelas
  • 0% das classificações são de 2 estrelas
  • 7% das classificações são de 1 estrelas
1 de dezembro de 2022

The initial setup process is NOT intuitive. Kept getting error messages and server timeout messages. I've been working with support for a couple of hours and still have nothing. Support, by the way, is through chat when you log on...did I mention that it keeps kicking me out with a server timeout message?! That means I'm also being kicked out of support. If we get this sorted, I may change my review, but how do you give more than 1 star to this experience? I cannot recommend at this time.

GoodBoyGo
Estados Unidos
Tempo passado a usar a aplicação: About 4 hours
22 de novembro de 2022

charging money even you select the free plan for all type of charges like for the phone number you need to pay separately and for other things.

The Drone Store Inc
Estados Unidos
Tempo passado a usar a aplicação: 7 minutes
Questão respondida por ReConvert 💵 22 de novembro de 2022

Hi there,

Thank you for your honest review. It's stated clearly that there is no free plan. The plan is called "Pay as you go".

We have the pay the cellular providers to get a phone number for you to use, we make no profit off of these phone numbers.

Please let us know if there is anything else you'd like to clarify, our support is always here for you :)

Eric.

16 de outubro de 2022

I couldn't see my phone widget on my Shopify store. Ashley from customer service sent me a link to an article that resolved the issue. The widget was only visible to customers during operating hours. I changed settings to all hours and viewed the website as a customer, that worked. I really appreciate that he followed up to see if the problem was resolved. Thank you so much Ashley for great customer service.

Love Ur Skin
Estados Unidos
Tempo passado a usar a aplicação: 2 months

Sobre esta aplicação

Lançada

22 de janeiro de 2020

Idiomas

inglês

Integração com

gorgias help center, crisp help desk

Construído por ReConvert 💵

Sobre ReConvert 💵

Avaliação média de 4,9

A criar aplicações para a App Store Shopify há 4 anos

Assistência

Enviar uma mensagem

+1 844 521 1118

care@easycall.io

Este programador não oferece assistência direta em Português (portugal).

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