Arvostelut (23)
Tarkenna
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Luokituksen mukaan
There's nothing 'easy' about the fulfillment with this app. It's very difficult to use and there's no how to videos or anything. There is email support which in my case I dont have access to because it is not my store.
Hi,
Thank you for your straight and honest feedback. We appreciate it!
Your point about no video instructions makes complete sense - we'll create and include detailed video instructions at the earliest time.
Regarding email support - you don't need to be a store owner to get top-notch support from our side. You can simply reach out to our support team from your personal email, as we treat all clients really well.
If you are still interested in using our app and have any questions, please drop us a line: support@nexusmedia-ua.com. Our 24/7 support team will do all possible to help you ASAP!
Best regards,
Dmytro | NexusMedia Product team
分かりやすく
早期解決できました。
ありがとうございました
また何かありましたら
宜しくお願い致します。
Hi,
Thank you so much for the great feedback and kind words! I highly appreciate the time you've spent reviewing our app.
Should you need additional help or have any questions, please just contact our 24/7 support team. We are always nearby to assist you as soon as possible.
Best regards,
Dmytro | NexusMedia Product Team.
We ship multiple products together or separately and this app lets me upload all tracking codes at once via CSV/XLS and automatically sync them to Shopify. One review highlights fulfilling “almost 800 orders in under 15 minutes
Hi,
Thank you so much for the great review! It's really important to us to know that the app brings you real value and makes your work easier. We highly appreciate your feedback.
If you need assistance or have questions/suggestions about the Easy Fulfillment app, just contact our 24/7 support team. We are always nearby to help as soon as possible.
Best regards,
The NexusMedia team.
The app is very straightforward and user-friendly. I reached out with a question on Saturday and received an answer on Sunday. I then went back and forth with their support team a few times, and they were very quick and clear in their resolutions.
Hi,
Thank you for the lovely review and kind words.
If you need additional help or have any questions, just contact our 24/7 support team. We are always here to assist you as soon as possible.
Best regards,
Dmytro | NexusMedia Product Team.
Love love love love this app! Most of my orders have multiple shipments and it is so amazing to match the tracking to the product that has shipped. And it syncs right to Shopify so emails automatically go out to customers. It keeps everything so organized because you can see what shipped and what didn’t. I don’t know how I ran my website without this app.
Hi there,
Thank you so much for the great feedback - it's so sweet to know you like the app.
If you have any questions or have ideas on how we can improve the app to make it even better - just contact us via the 24/7 support team.
Warm regards,
The NexusMedia team!
送り状の追跡番号をuploadしてもフルフィルメントのボタンが出てこない
またuploadのボタンが出てくるので
同じことの繰り返しになります
そこから先にすすめなくて使えない
お金も払っているのに困る
Hi,
Thank you for taking the time to share your feedback with us. We apologize for the confusion you've experienced with the fulfill button.
We want to inform you that the fulfillment button has been moved to the top bar of the order's list table. The button will appear when you select at least one item in the orders list.
It was made to improve UX, but unfortunately, we made a small mistake while updating that caused you inconvenience.
We fixed it already and kindly ask you to reach our support team via support@nexusmedia-ua.com, so guys can help you to figure out what was changed and assist you in navigating the new interface.
We highly appreciate your patience and choosing our service.
Sincerely,
Easy Fulfillment team.
A valid app. However, the data layout was changed without notice due to the version upgrade, which caused trouble. The process was also slow.
This is not easy fulfillment. If you are a dropshipper looking to sync trackings, there are better out there for sure. I'm not gonna list their names because I am not competition. Just a real user. The sync process should be Order ID + Tracking. Thats it.
Hello,
Thank you for your feedback on Easy Fulfillment. We appreciate your input.
I want to clarify that our app does use the Order ID + Tracking number for syncing, along with the Carrier name for accurate tracking, just as you suggested.
Our support team recommended adding a Carrier column to your file with tracking numbers to resolve the import issue you encountered. Unfortunately, we haven't received any reply from you.
We're committed to making our products user-friendly for all businesses, including dropshippers. If you're still experiencing difficulties, please don't hesitate to contact our support team again. We'd be more than happy to assist you in addressing any concerns and ensuring Easy Fulfillment meets your needs.
Best regards,
The NexusMedia team.
It goes without saying that the features are excellent. Of special note is the customer support. The speed of responses and the politeness of the responses are astounding.
Thanks to this application, we can work on our ideas with peace of mind.
Super effective, and simple to use! Does the job, recommend it if you need to bulk fulfil orders.
Hi,
Thank you so much for the great feedback. We truly appreciate your recommendation.
If you ever need any help, please get in touch with our 24/7 support team.
Best regards,
NexusMedia team
