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評価順
This app is very useful for our daily operations.
When we encountered an issue, the support team responded quickly and resolved it promptly. Thank you for your helpful support.
Hi there,
Thank you so much for your kind review 💙
We're always happy to receive feedback like this. We're also glad we could quickly resolve the small issue that occurred during the app update. Clearing the browser cache did the trick, and everything was back to normal.
If you ever have any questions or need a hand with anything, just let us know. We'll always be happy to help! 😊
Best,
Karina | NexusMedia Support team
分かりやすく
早期解決できました。
ありがとうございました
また何かありましたら
宜しくお願い致します。
Hi,
Thank you so much for the great feedback and kind words! I highly appreciate the time you've spent reviewing our app.
Should you need additional help or have any questions, please just contact our 24/7 support team. We are always nearby to assist you as soon as possible.
Best regards,
Dmytro | NexusMedia Product Team.
It goes without saying that the features are excellent. Of special note is the customer support. The speed of responses and the politeness of the responses are astounding.
Thanks to this application, we can work on our ideas with peace of mind.
送り状の追跡番号をuploadしてもフルフィルメントのボタンが出てこない
またuploadのボタンが出てくるので
同じことの繰り返しになります
そこから先にすすめなくて使えない
お金も払っているのに困る
Hi,
Thank you for taking the time to share your feedback with us. We apologize for the confusion you've experienced with the fulfill button.
We want to inform you that the fulfillment button has been moved to the top bar of the order's list table. The button will appear when you select at least one item in the orders list.
It was made to improve UX, but unfortunately, we made a small mistake while updating that caused you inconvenience.
We fixed it already and kindly ask you to reach our support team via support@nexusmedia-ua.com, so guys can help you to figure out what was changed and assist you in navigating the new interface.
We highly appreciate your patience and choosing our service.
Sincerely,
Easy Fulfillment team.
Love love love love this app! Most of my orders have multiple shipments and it is so amazing to match the tracking to the product that has shipped. And it syncs right to Shopify so emails automatically go out to customers. It keeps everything so organized because you can see what shipped and what didn’t. I don’t know how I ran my website without this app.
Hi there,
Thank you so much for the great feedback - it's so sweet to know you like the app.
If you have any questions or have ideas on how we can improve the app to make it even better - just contact us via the 24/7 support team.
Warm regards,
The NexusMedia team!
Absolute game changer. This app will save me hours on manually fulfilling orders and updating tracking. So simple to use, easy clear instructions. Just wished I had found the app sooner.
Hi,
Thank you for the great feedback! We appreciate it.
It's so cool that the app helps you manage your business and make it more effective.
If you need any assistance with Easy Fulfillment or any of our apps, feel free to contact our 24/7 support team. We'd love to help you.
Best regards,
The NexusMedia team.
It's great. The bulk upload is super intuitive and works perfectly. And you can fulfill orders without sending a customer notification. I was able to bulk fulfill almost 800 orders in under 15 minutes. A very well thought out product.
Hi,
Thank you for the awesome feedback! We are really happy you find our app cool and useful.
If you need any assistance with Easy Fulfillment or any of our apps - just contact our 24/7 support team. We are always here to help.
Best regards,
The NexusMedia team.
good
Hi,
Thank you for the feedback. We appreciate it!
If you need any help with Easy Fulfillment or any of our apps - just contact our 24/7 support team. We are always here to help.
Best regards,
The NexusMedia team.
The app is very straightforward and user-friendly. I reached out with a question on Saturday and received an answer on Sunday. I then went back and forth with their support team a few times, and they were very quick and clear in their resolutions.
Hi,
Thank you for the lovely review and kind words.
If you need additional help or have any questions, just contact our 24/7 support team. We are always here to assist you as soon as possible.
Best regards,
Dmytro | NexusMedia Product Team.
Super effective, and simple to use! Does the job, recommend it if you need to bulk fulfil orders.
Hi,
Thank you so much for the great feedback. We truly appreciate your recommendation.
If you ever need any help, please get in touch with our 24/7 support team.
Best regards,
NexusMedia team
