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Hi,
Thank you for the feedback. We appreciate it!
If you need any help with Easy Fulfillment or any of our apps - just contact our 24/7 support team. We are always here to help.
Best regards,
The NexusMedia team.
Customer support was prompt and helpful!
Hi,
Thank you for taking the time to share your feedback!
If you need further help - contact our 24/7 support team. We a re always here to help.
Best regards,
The NexusMedia team.
This is not easy fulfillment. If you are a dropshipper looking to sync trackings, there are better out there for sure. I'm not gonna list their names because I am not competition. Just a real user. The sync process should be Order ID + Tracking. Thats it.
Hello,
Thank you for your feedback on Easy Fulfillment. We appreciate your input.
I want to clarify that our app does use the Order ID + Tracking number for syncing, along with the Carrier name for accurate tracking, just as you suggested.
Our support team recommended adding a Carrier column to your file with tracking numbers to resolve the import issue you encountered. Unfortunately, we haven't received any reply from you.
We're committed to making our products user-friendly for all businesses, including dropshippers. If you're still experiencing difficulties, please don't hesitate to contact our support team again. We'd be more than happy to assist you in addressing any concerns and ensuring Easy Fulfillment meets your needs.
Best regards,
The NexusMedia team.
It's great. The bulk upload is super intuitive and works perfectly. And you can fulfill orders without sending a customer notification. I was able to bulk fulfill almost 800 orders in under 15 minutes. A very well thought out product.
Hi,
Thank you for the awesome feedback! We are really happy you find our app cool and useful.
If you need any assistance with Easy Fulfillment or any of our apps - just contact our 24/7 support team. We are always here to help.
Best regards,
The NexusMedia team.
Simple. Easy.
Hi,
Thanks for your feedback! We are happy to know you are glad with our app.
Should you need any assistance - feel free to contact our 24/7 support team.
Best regards,
The NexusMedia team.
Absolute game changer. This app will save me hours on manually fulfilling orders and updating tracking. So simple to use, easy clear instructions. Just wished I had found the app sooner.
Hi,
Thank you for the great feedback! We appreciate it.
It's so cool that the app helps you manage your business and make it more effective.
If you need any assistance with Easy Fulfillment or any of our apps, feel free to contact our 24/7 support team. We'd love to help you.
Best regards,
The NexusMedia team.
It is a excellent app and it does a PERFECT job fulfilling orders with couriers tracking links. They did a recent update which improved a lot. Simple and clean, easy to use. Support is always there to help and efficiently.
LOVE this app because it allows me to ship one order with multiple carriers so customers realise their order is coming in more than package with different couriers (AND I can set my own couriers that aren't part of the Shopify database as well eg Parcelforce, DPD, Royal Mail etc)
Not to mention the absolutely OUTSTANDING support these guys give on all their apps (I have quite a few of their apps because I like dealing with them so much!)
They are really quick to reply and fix any issues should there be any (and, to be fair, there are rarely any issues. My small bugs were only when the app launched because I was one of the early adopters of this app and it is only natural that a bug crops up at launch time of anything!! )
I've been using this for 6 months now and am a very happy customer :)
Great app! Saves us lots of time!
We found a minor issue with the app when first installing it.. and the app owner respond and fix it very quickly.
Highly recommended.
送り状の追跡番号をuploadしてもフルフィルメントのボタンが出てこない
またuploadのボタンが出てくるので
同じことの繰り返しになります
そこから先にすすめなくて使えない
お金も払っているのに困る
Hi,
Thank you for taking the time to share your feedback with us. We apologize for the confusion you've experienced with the fulfill button.
We want to inform you that the fulfillment button has been moved to the top bar of the order's list table. The button will appear when you select at least one item in the orders list.
It was made to improve UX, but unfortunately, we made a small mistake while updating that caused you inconvenience.
We fixed it already and kindly ask you to reach our support team via support@nexusmedia-ua.com, so guys can help you to figure out what was changed and assist you in navigating the new interface.
We highly appreciate your patience and choosing our service.
Sincerely,
Easy Fulfillment team.