Geolocation Redirects Geo:Pro
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Great app, seamless geolocation to help users find the right store.
Not a pretty bad app, but a ridiculous service!
"It seems you're in the United States. Redirect to US Store?" - the words "US Store" have a hyperlink (href link), but it redirects to the wrong website home link.
What's worse, my coworker and i have contacted their team several times in the last few months, but the problem still exists. and every time we contact online chat, it shows "Typically reply within 2 hours", then the message status shows “read” but no reply to u.
Update:
Finally, the problem was solved. but why technicians need so many permissions and authorizations is far beyond understanding, such as order, customer... almost all permissions of the store. Soooo weired！
Hi, I'm terribly sorry about this, we definitely respond to all support requests, I'll double check and see what happened here!
We'll also look into the problem you're experiencing and get to you shortly, thanks for your patience
Alex & the Geo:Pro team
Great app - does exactly what we need it to do. The developers were speedy with their tech support. Thank you
I am new user and had a little bit of issues trying to do set up but with the amazing customer support that I have received on this app I wouldn't change anything. They are fantastic and the app works just as it says it will!!!!
After deleting APP, code in theme remained, please help me delete it!
I turned off the app before deleting app
Hello,
If you've disabled redirects before removing the app, app code should be completely removed from your theme. Our support team tried to reach you by email immediately after receiving this review, but no luck. If you'll need any help please feel free to contact our support team by email support@nexusmedia-ua.com and we'll do our best to help.
Den,
NexusMedia Team
Great service, now works very well!
Great wee app - really easy to set up - we just had a small issue with the font of the title and the support staff were super responsive - fixed it straight away. We are using it on 2 websites - highly recommend.
Easy to use app and fantastic customer service! The team helped implement a solution which allowed met our requirements almost perfectly! Highly recommend this app to handle traffic for brands with region-specific stores.
The app works great and also the support is amazing, thank you for the help everything works well!!!!
Hi,
It's fantastic that you find Geo:Pro Geolocation Redirects useful, and so glad that our support team has been able to assist you. Your positive feedback means a lot to us.
Feel free to reach out if you need further assistance or have questions. Our support team is here 24/7 to help!
Warm regards,
The Nexusmedia Team.
This is exactly what you need if you have two websites in two different currencies. They were extremely fast to respond to my questions on how to correctly set it up, and they went as far as to request admin access to the app to set it up for me. Thanks EasyLocation!
Danny
Pachulah.com
Pachulah.ca