Geolocation Redirects Geo:Pro
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It isn't working and I'm getting fraudulent orders from countries I have blocked
Hi, I'm so sorry to hear the app wasn't working as you expected, I reached out to you via email to see if we can help, we'd love to get it working for you if we can 🙏
Thanks,
Alex & the Geo:Pro team
App didn't work. Kept getting error messages and app support was very slow to respond.
Hi Sandra, I'm very sorry to hear our app didn't work for you! I see our support team had a few messages back and forth with you. We'd definitely like to help you get things setup the way you want, so please let us know if you'd be willing to give it another shot.
Thanks, Alex & the Geo:Pro team
Did not block what was needed
Hi, we're very sorry to hear our app didn't work out for you. We'd love to fix this and make it right. Please reach out (or reconnect) with our support team at hello@geoproapp.com, or within the app.
Thanks very much, Alex & the Geo:Pro team
The redirect doesn’t work, and the customer service response time is incredibly slow. Very disappointing experience.
Hi I'm terribly sorry about this, and as a fellow canadian I'd like to apologize! Geo:Pro definitely works well, I'm sorry it didn't work for you, we'd be happy to get it working for you and offer some free time to apologize for the issues.
Thanks, Alex & the Geo:Pro team
silly price and charging ! be careful - all of a sudden we had to pay 60$
Hi, sorry about this, our pricing does start as free for stores with fewer monthly visits, but does scale up for stores with higher traffic volume. We'd be happy to refund some/all of your payments since it sounds like you were surprised.
Alex & the Geo:Pro team
App doesn’t work when you apply direct redirection. The pop up message works but not direct redirection without asking.
Hi, I'm sorry to hear this, our automatic redirection definitely works, but perhaps something is going wrong here for you.
Can you please reach out to our support team so we can get this working for you?
Thanks very much, Alex & the Geo:Pro team
Hi, we're very sorry to hear our app didn't work out for you. We'd love to fix this and make it right. Please reach out (or reconnect) with our support team at hello@geoproapp.com, or within the app.
Thanks very much, Alex & the Geo:Pro team