EasyLockdown‑Venditablocchi
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Great and patient customer support! Even though the initial setup was a bit tricky due to Shopify's collaborator permissions, the support team went above and beyond to help me verify everything. They double-checked my exact schedule for all routing locks and confirmed that the app is configured perfectly. Very responsive and helpful assistance. Thank you!
Hi,
Thank you so much for the 5-star review and for your kind words! 🌟 We really appreciate you taking the time to share this.
We are glad we could get past the Shopify collaborator permissions hurdle together. That step can be tricky, so we’re always happy to double-check and walk through it until everything’s verified. And awesome to hear the routing locks are now set to your exact schedule and the app is configured perfectly for your store.
If anything ever needs adjusting down the road, just reach out to us. We’re here and always ready to help.
Thanks again for trusting us! 🚀
My problem, which had arisen after a shopify upgrade to solve login issues, was sorted out smoothly and the outcome is exactly what I needed. They actually went above and beyond and fixed it for me rather sending a check list for me to do myself. A real time saver. Excellent!!
Thanks for the great review, I'm glad to know it's working well for you. 🙏
Alex & the Geo: Pro Team
Amazing technical support - I was experiencing a major issue with the app, and the team was very quick to respond and try and make the situation right for me. Locks products from your shop easily.
Works exactly as intended, with lots of options and flexibility. Well priced and support is excellent.
Thanks for the great review, I'm glad to know it's working well for you. 🙏
Alex & the Geo: Pro Team
This is hands down one of the most disruptive and risky B2B/wholesale apps I’ve ever used.
After installing Easy Wholesale Lock for B2B, everything seemed fine — until we tried to uninstall it. The moment the app was removed, our website functionality was severely affected and key parts of the store stopped working properly. It created unnecessary downtime, confusion, and immediate business risk.
No app should leave behind code, locks, or theme disruptions that break a live website after uninstall. That’s a fundamental standard. An app should integrate cleanly — and exit cleanly. This one did not.
If you are running a live ecommerce store, be extremely cautious. Test on a duplicate theme first and be prepared for potential disruption if you ever remove it.
In our experience, this has been the worst-performing wholesale lock app we’ve dealt with. Definitely not something we can recommend to serious store owners.
Hi, we're very sorry about this! Is there anything we can help with? Please let us know.
Yes, once you uninstall the app then our app loses all access instantly, and is unable to remove itself.
Because of this, our system sent you an email when you installed the app that clearly outlines this, and includes a link to download your original store theme files, in case there are any issues.
When you uninstalled the app our system sent another email warning you that the lock(s) were still enabled, and that it recommended you temporarily reinstall the app and disable the lock(s) before finally uninstalling.
Again I am very sorry for these challenges. I agree its not ideal, and it'd be better if the app could undo its changes on uninstall, however it appears its just not possible given how Shopify's app ecosystem works currently.
Thanks for your patience,
Alex & the Easy Lockdown team
The app works great and the support team is doing a great job!
Thanks for the great review, I'm glad to hear it's working well for you. 🙏
Alex & the Geo:Pro Team
Great App and support
Thanks for the review, so glad to hear the app is working well for you and your store!
🙏 Alex & the Easy Lockdown team
Excellent and fast support and a great app if you want to switch your shop to B2B. Many thanks to Celene from Easy Lockdown She immediately recognized the chaos in our settings and changed them in a logical and efficient way. We highly recommend this app
Thanks for the review, we're glad to hear the team was able to get Easy Lockdown working for you on your store! 🙏
Thanks, Alex & the Easy Lockdown team
Great Experience - can highly recommend.
This app allowed us to lock certain collections only for specific user groups. We are using it to make our internal tools and training material available to our teachers.
The support is super responsive and very helpful (we needed some help to adapt it to our theme)
Our business couldn't function without this app. Customer service is responsive within hours and had my issue solved in less than a day with the error being on my end. Thanks guys,
Thanks for the great review, I'm glad to hear its working well for you.
Alex & the Easy Lockdown Team
