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STAY AWAY! DON'T INSTALL!! this app is very unstable and corrupted our theme. Then it is impossible to uninstall. Shopify had to go in and fix the theme files. I followed all the uninstall instructions but our site was still broken.
Didn't use the app, looks like it would be amazing... why wouldn't one of the selections at the top be: Non-logged in users? That's where most stores would want to start I would guess.
Hi there,
Thank you for your feedback and I'm really sorry our app UI was confusing. I'm not quite sure I get your idea right, but you can achieve that with following options combination Access Permissions: May Access -> All logged in customers. I.e. selected content (page, product, collection) will be available for logged in customers ONLY.
If I get you wrong, please feel free to contact our support team by email support@nexusmedia-ua.com, and they will be happy to help you with the app configuration.
Our app is extremely flexible in terms of lock settings, so I'm sure we'll be able to make our app work for you.
Best,
EasyLockdown team
Nice going lets hope it works with multiple page locks
Beware- this App didn't work with either of our themes and when uninstalled completely ruined our site!
I'm sorry you had some issues with our app, but as we discussed by email, the app was not working on the new theme you've installed after the app, so it was missing the app code. That issue might be fixed by installing the app code to your new theme using Installation/Uninstallation section of our app.
The broken theme was caused by another 3rd party app code left in your theme, and our support team fixed that issue for you.
I used the trial of this app and ended up removing it as it didn't meet my needs. After removing the app all the content of my Shopify website was wiped and is completely gone. I am enraged. Do not use this app!
Hi there,
We are really sorry for this inconvenience. If you faced that problem then most probably you uninstalled the app leaving some lock enabled.
The easiest way to fix that is to install app again temporarily, go to Installation / Uninstallation section and click the Uninstall App Code button. That will completely remove all the app code from your theme. After that, you'll be able to uninstall the app again without any issues.
Our support team already sent you email with possible solutions. Please contact our support team by email support@nexusmedia-ua.com and we'll do our best to solve that issue ASAP.
Thanks,
EasyLockdown team
This app installed code that broke our product pages across our entire store. I have emailed requesting assistance to fix the issues caused by this app but have not gotten a response for a few days. I will update this review as soon as I get a response from your support team.
Hi there,
UPD 22.03.2022: I'm really sorry that even taking in account the issue was not related to our app, and our support team fixed the issue caused by another 3rd party app for you, you did not find a moment to update your review.
I'm really sorry our app did not fit your needs! Our support team replied to your email in less than 1hr after we received it, and as I see in the ticket system, the issue is now resolved and it was not related to our app at all.
If you still need any assistance from our end, please feel free to reach back to our support team, we're always around to help!
Thanks,
Den