easyReturns ‑ Return Portal

What does easyReturns do

easyReturns enables your customers to register returns. easyReturns provides a public landing page - a returns portal - for this purpose.

The returns portal can be accessed via a public page. You can link to the returns portal in your Shopify Store or only pass it on to your customers on request.

The customer can call up the order and register a return using the order number and the associated e-mail address. Depending on the configuration, the buyer receives the return label immediately or after you have checked and approved the request.

Depending on the configuration, the customer is provided with a return slip. The item, the number of items and the reason for the return are noted on the return slip.

Requirements

You can start immediately with easyReturns. DPD or DHL business customer access is required so that the app can create DPD and/or DHL return labels.

Keywords

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