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I've updated my review to 5 stars. For us the app was limited in how many orders you could see in fulfillment. Easy scan reached out to let me know that they were already working on a fix. Within a week the change was made and now the app is close to perfect. We have a large inventory and send out lots of packages. This app helps my clerks make sure they are only packing what's on the invoice, via scanning each product before putting it into its shipping box. It's a checklist. When it gives a green check mark, they know its correct. On the other hand, if the product doesn't scan, then they know that barcode isn't in the system and they can make an adjustment on the spot. The only other thing that would make the app even better is when they combine adjust and check inventory into one category. This would help speed up hard inventories.
App very easy to use, contain everything you need for SKU/barcode management. On top of that, the team is very helpful, we needed specific dimensions and Charlie create a template for us in few hours. Very fast, friendly and responsive! Thanks again!
Excellent service. As a new business, I was on a learning curve but Charlie walked me through everything so that I understood how to set things up. Also, Easy scan is very user-friendly. Can't recommend enough!
Great app and great support.
we are using this app for few websites and it works just great
thank you for your support
Needed bin locations to show as we create an order since we have many walk in customers. This wasn't a feature and after a few emails with Charlie, this is now a feature. Amazing service and a great little app to help get your dispatch team organised.
Un support irréprochable. Réponse très rapide. Ils n'ont pas hésiter à prendre distance mon ordinateur pour m'accompagner. Je recommande cette application ! Merci encore à vous et surtout à Charly !
I am about 1 week in using the Easy Scan App and cannot believe I did not do this sooner! I had a question and was able to schedule a quick Zoom immediately and had a resolution less than 24 hours! Great Service!
Fantastic app, really easy to use and really effective. The support is absolutely excellent too. Thank you!
I contacted them to ask if I can print barcode labels using my Rollo Thermal printer, as I didn't see a setting for it. They got back to me and made a template! Awesome customer service. Thanks! Happy Printing to me...
I really can’t say enough good things about this app and Charlie’s customer service, but I will certainly try! From the moment that we decided to go with EasyScan, Charlie has been extremely helpful, kind, and patient with all our questions and requests to review things in more detail. Not only does he provide amazing customer support, but the app itself is simply fabulous. It addresses everything we need as a business, even the very specific scenarios and expectations we had just assumed we would need to find other workarounds for. It is full of customizations and very easy to navigate. It has by far been our best onboarding experience with a Shopify app. Charlie not only offers excellent solutions for everything we need but he is also always willing to jump on a call to review these solutions in detail to be sure we have a full understanding of what this app offers. It’s very clear that he’s been open to customer needs and feedback and is always willing to go the extra mile to make sure his service is meeting the needs of the customer. We couldn’t be happier with our choice of this app and the service we have received. We will absolutely recommend EasyScan to any business that is looking for similar functionality.