Avaliações (217)

Avaliação geral
5
Pontuação por nível de classificação
  • 100% das classificações são de 5 estrelas
  • 0% das classificações são de 4 estrelas
  • 0% das classificações são de 3 estrelas
  • 0% das classificações são de 2 estrelas
  • 0% das classificações são de 1 estrelas
20 de novembro de 2024

We are truly impressed with the level of service and responsiveness from this team! We had a specific feature request that was not initially available in the app, and to our surprise, they implemented it in just two days! They went above and beyond without any obligation to do so, showcasing their commitment to customer satisfaction.

The app itself is already fantastic, but the team behind it really makes it stand out. I highly recommend this app to anyone seeking excellent features backed by exceptional support.

Thank you for going the extra mile!

Velroq
Finlândia
9 days usando a aplicação
7 de novembro de 2024

One of the most useful and best apps in Shopify. Simple to use, does the job well and has an awesome customer service. Charlie is the best. Highly recommend it.

RANDOM/RANDOM
Estados Unidos
10 days usando a aplicação
6 de novembro de 2024

very helpful! i couldnt get my old label printer to work correctly and they had it fixed very fast!
legends!

roycemusic
Austrália
6 days usando a aplicação
1 de novembro de 2024

THIS IS IT! As business owners, time is precious. DO NOT waste your time with any other apps in this realm. EasyScan and team go above and beyond, and I can't thank them enough for helping me set everything up quickly and pleasantly!

Casa Del Sol Boutique
Estados Unidos
3 days usando a aplicação
29 de agosto de 2024

As a small eCommerce business, this app has been a life saviour. I sell a lot of product that are similar, or look alike. This has stopped misspacks, and future issues with customers.

The customer support and service from Charlie and team has been outstanding, I emailed asking for a bespoke little modification, that would make my QOL considerably better and they did it within 24 hours, i have never recieved customer service like that before.

I think this product is worth every penny/cent.

Cartographer3D
China
21 days usando a aplicação
23 de outubro de 2024

Had a small set up issue (our side), support were very quick to get back in touch and very helpful, had the issue resolved in no time at all!

Beddgelert Woodcraft
Reino Unido
2 days usando a aplicação
29 de agosto de 2024

By far the biggest thing regarding this app is that the team are incredibly responsive. They were helpful and patient with us when we first started exploring the app and needed some explanations and hand holding.
Later on, we identified two "features" that we thought were missing and could help us speed up our fulfilment workflow. We email the team and explained them. Their product manager reached out to us and 2 weeks later both features were live. At no additional cost to us, besides the subscription.
Highly recommended!

Alpine Nation Outdoor Clothing
Eslovénia
14 days usando a aplicação
26 de setembro de 2024

The team (and Charlie) at EasyScan is the BEST! They're super responsive and helped troubleshoot label printing issues and went above and beyond to create a custom label for us. Highly recommend.

Váng New York
Estados Unidos
3 days usando a aplicação
18 de julho de 2024

I am a warehouse manager for Aces' Fuel Injection and we have been using Easyscan for about 2 years now. It is efficient and easy to use when processing orders, checking inventory levels, and checking in inbound shipments. Their support team has been quick to respond and eager to help with questions or concerns you may have. I highly recommend Easyscan!

Aces Fuel Injection, Inc.
Estados Unidos
About 2 years usando a aplicação
2 de setembro de 2024

I am using just the barcode and sku-function. The app is really easy to onboard. I was having some initial minor issues and Charlie from the support team was super fast to reply and fix the issues and answer my questions. I am just in the beginning of using the app, but I am confident that I will be super satisfied with its functions and - very important - super confident that should any issues or questions arise, help is not far away! Thank you :-)

Blossom Quilt
Dinamarca
6 days usando a aplicação