Year Make Model ‑ EasySearch

Year Make Model ‑ EasySearch

Avaliações (147)

Avaliação geral
4,9
Pontuação por nível de classificação
  • 96% das classificações são de 5 estrelas
    141
  • 2% das classificações são de 4 estrelas
    3
  • 1% das classificações são de 3 estrelas
    1
  • 1% das classificações são de 2 estrelas
    1
  • 1% das classificações são de 1 estrelas
    1
27 de julho de 2024

This app has never worked correctly. We have tried customer support and no one seems to know what’s wrong with it. Year make model will show 15 different vehicles and products that are not related to your search. We really wanted this to work. But they blame Shopify instead of fixing the issues.

Platinum High Performance Solutions, LLC.
Estados Unidos
9 months usando a aplicação
Questão respondida por NexusMedia 30 de julho de 2024

Hi,

Thank you for your feedback. We're sorry to hear EasySearch didn't meet your expectations. We've never intended to blame Shopify for any issues - our references to Shopify were only about their payment system and how to cancel the subscription by removing the app.

The app is designed to work based on the configured database, linking search criteria to results. So, if you experience discrepancies between in-app and native Shopify search results, this typically indicates incomplete product assignments to search criteria.

Our main priorities are product quality and top-notch customer assistance. We are available 24/7 online to assist you as soon as possible, so contact us directly with more specific details about your issues.

Best regards,
The NexusMedia team.

1
1