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I love this app! I've not ever had logistical problems using it and it's really helped me to streamline my shipping, so I can get orders out effectively and efficiently.
My customers are always please when they receive their orders, and the Easyship customer service is amazing! Would definitely recommend this app for businesses small or large.
As a small business trying to expand globally, Easyship has been amazing at making international shipping headache-free. The personalised support we have gotten our account manager Krish has really simplified and enhanced our experience. We will definitely continue to use Easyship's services for years to come!
Very useful app, packed with features!
I especially like that there is reference information for customs duty and VAT available for every country.
We use this app to make our shipping service simplified for not only customers but for our employees. I have really appreciated their fast response to any issues I was having with setting up the app and want to say a huge thank you to, Atay, for his support. I appreciate you!
Does what you need it to do installs easy not hard or complicated to use and updates easy
Extremely poor customer service. Absolutely do not recommend. First of all, the app does not inform you that you need to upgrade to Shopify Pro or Advanced to be able to use features on their app (the courier fees showing up on your website). You find this out after paying for the app. I contacted support to receive a refund because this was the only reason I downloaded the app and they refused to refund me even though I had just signed up and have not and will not use any features on the app. I will be contacting my bank for my money back but everyone be aware of this if you are thinking of downloading.
Thanks for your feedback and we're sorry to hear that you haven't had a positive experience. Unfortunately, third-party calculated rates with Shopify are only available for Shopify Pro and Advanced users, and is a restriction imposed by Shopify, not Easyship. Our team have reached out to you to look into a resolution, so please contact us at your earliest.
Best,
Team Easyship
Really great app, so glad I found it. Has saved us a ton on shipping and is pretty easy to use. Was paying for stamps.com but so glad I found this
Easyship is the only shipping app you need for your store. Great rates and a large number of courier options.
I've been waiting for a while to open an online storefront and one of the reasons holding me back was my uncertainty regarding the logistics behind shipping. Easyship has not only solved all of my shipping problems, but also has enabled me to expand my sales reach to countries around the globe. I had several question upon signing up but an Account Manager was able to walk me through the entire process step by step. Definitely would recommend to any Shopify user that wants more time on their hands to focus on selling and marketing rather than wasting time figuring out how to ship their orders.
Wow- this app is super user friendly and the customer support is over the top. Anjie has been so helpful in getting everything up and running and quickly responds to all my questions.