Recensioni (446)

Valutazione complessiva
4,2
Numero di recensioni per livello
  • Il 79% delle recensioni ha 5 stelle
  • Il 6% delle recensioni ha 4 stelle
  • Il 3% delle recensioni ha 3 stelle
  • Il 2% delle recensioni ha 2 stelle
  • Il 11% delle recensioni ha 1 stelle
Data modifica: 27 dicembre 2024

Easyship is so close. It gets a lot right. The shipping rules system is powerful, integration with Shopify is good, the API and Webhooks are solid, order merge is awesome, analytics are insightful, and DDP support is great.

It lacks in a few key areas though that have been unaddressed after reaching out many times:
- FedEx International shipping does not support EDI when using their shipping ...

Typeractive.xyz
Stati Uniti
Circa un anno di utilizzo dell’app
22 luglio 2024

Have been using easyship for years. It is really straight forward and fuss free. However there are multiple frustrating moments where the orders are not synced with the platform no matter how many times i refresh the sync.

REFINED SUPPLY
Singapore
Circa 5 anni di utilizzo dell’app
Easyship ha risposto 7 agosto 2024

Thank you for your feedback. I'm sorry to hear about your experience with our platform. At Easyship, we aim to provide excellent service and regret that we couldn’t meet your ...

3 maggio 2024

It's not user friendly for domestic Hong Kong shipping as there's no integration for S.F Pick up location. Also, I need to select insurance or not every time I create a shipment. It will be more user friendly if I can set a default and change if I need to. Also I create a custom box for my shipment as my order is always around the same size and weight, but I need to select the my custom box every ...

Kirakuu
RAS di Hong Kong
11 giorni di utilizzo dell’app
Easyship ha risposto 7 agosto 2024

Thank you for your feedback. At Easyship, we aim to provide excellent service and regret that we couldn’t meet all your expectations on this occasion.

Please contact us at ...

3 aprile 2022

Really wanted to like this app. Was an early adopter but customer service can be so frustrating. Took way too long to hear back from them. Had an issue where Media Mail became a shipping option (their backend issue) and I lost money on shipping. Took customer service too long to address this. And was never offered a refund. Was supposed to have Chat as an option based on my plan but didn't show ...

The Miller Machine
Stati Uniti
Quasi 3 anni di utilizzo dell’app
Easyship ha risposto 22 aprile 2022

Hi there,

We've tried our best to contact you via email over the last few weeks but we're yet to receive a response, is there an email address you would like for us to use?

...

Data modifica: 19 luglio 2023

We have been using EasyShip for nearly 3 years. During that time we have had significant challenges (on normal features and while testing beta-features) due to internal and external factors. Our Account Managers (we've had several during that time) have been responsive when these challenges arose and were solution oriented. My advice to anyone considering this service is to learn about setting up ...

Route Werks
Stati Uniti
Oltre 2 anni di utilizzo dell’app
20 dicembre 2017

The team is very helpful. They assisted to help set up easy ship on my website and were quick to answer any questions.

Neatfreaks By Sanch
RAS di Hong Kong
Oltre 2 anni di utilizzo dell’app
24 marzo 2019

Easyship has initially been a big help. The pros:
1. pay as you go
2. tracking page with banners
3. Pretty good customer support

Cons:
We had a problem with a shipment to Malaysia using Fed Ex and they have tried to help clear that up but it has been very slow going and then recently for the past 5 days, we have not been able to use Fed Ex at all with Easyship.

I like what they do offer but I am ...

Just Tea, LLC
Stati Uniti
Oltre 2 anni di utilizzo dell’app
Data modifica: 29 settembre 2020

UPDATE - 29 SEPT 2020 - so it turns out that Easyship use totally the wrong HS product codes for international shipments. A shipping app that can't cope with HS Codes??!! Really??? So, even if you have the correct HS Codes for your products in Shopify, Easyship say "due to a technical limitation, the HS code will not always pull through correctly, meaning a discrepancy between the information on ...

That Pedal Show Store
Regno Unito
Circa 2 anni di utilizzo dell’app
Data modifica: 22 febbraio 2019

Its a good app just had a couple of problems or bugs at times which lead me to be frustrated to the point where i didn't want to use them again. For example i have shipped my item twice to the same people multiple times. However that only happened when I would upload over 10 orders at the same time. Also they need to fix the the shipping option i have to manually go in there and change the price ...

Peachberry Athletics
Stati Uniti
Circa un anno di utilizzo dell’app
30 aprile 2020

In general, I like this app. I did have some significant issues getting it to do what I needed it to and which took quite a while to wring out with tech support. Everyone was friendly and tried to help, but some specialists were not that knowledgeable about the systems, and where things can go wrong. I ended up figuring out some of the settings myself.
One such stumbling block was the "add ...

C19USA
Stati Uniti
Circa un anno di utilizzo dell’app