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Have been using easyship for years. It is really straight forward and fuss free. However there are multiple frustrating moments where the orders are not synced with the platform no matter how many times i refresh the sync.
Thank you for your feedback. I'm sorry to hear about your experience with our platform. At Easyship, we aim to provide excellent service and regret that we couldn’t meet your expectations on this occasion.
Please contact us at support@easyship.com with your account details so our team can look into this for you.
Best,
Ben (Marketing @Easyship)
Very happy with Easyship. Brilliant company to use for anyone shipping International parcels (or within the UK).
Fab customer service and very easy to set up on the website. Customers can select a preferred shipping method, with or without taxes/duties etc.
Always quick and responsive to any contact. Can't fault Easyship in any way.
Great link between Shopify & Easyship, works really well
Shipping with Easyship is hassle free. have been using Easyship for years.
Signed up and had issues connecting Aus Post ParcelSend, was advised that they do not support eParcel / ParcelSend, only MyPost Business.
They refuse to cancel the first month subscription fee quoting "policy", so I'm being charged $150 even though they are unable to provide the service needed.
Businesses that are willing to spend $150/month on this app are likely above band 5 and most likely on eParcel, not MyPost Business.
Pretty unethical imo
Thank you for your feedback. We're sorry to hear that we couldn’t meet your expectations on this occasion.
Our Support Team have reached out to you via email to investigate this matter. Please don't hesitate to contact our team whilst we look into this as a matter of priority.
very efficient to connect my website with easyship.
Easy to use and support service is very good.
Great Support
Easyship is a great App with excellent customer service. Definitely the best shipping app on Shopify.
Easyship has been providing us with shipping solutions for over five years now.
The platform is user-friendly and integrates seamlessly with various e-commerce sites. Shipping rates are customized for each parcel, which is especially valuable for handling non-standard cargo. The intuitive dashboard offers a comprehensive overview of all shipments, tracking information, and delivery statuses. Over the years, Easyship has simplified many procedures to be more customer-friendly, like making the insurance claims process very intuitive (though thankfully, these cases are rare).
The customer support team is responsive and helpful, with special thanks to our customer success manager, Chris, who is our main point of contact for any customizations or improvements we need.
If you want to make your shipping logistics easy and efficient, Easyship is definitely the right platform to choose.