Recensies (450)
Verfijnen
-
Op beoordeling
Great app. Simplifies everything. Even for beginners. Just starting out now and so far they have good support.
user friendly and much acessible
GREAT job!!
EASY SHIP has been a game changer. Our Rep, Hiromi has gone above and beyond to help us manage our international orders. To find the best shipping methods at the best rate. Morph Clothing is very grateful to this type of expertise and customer care. WE LOVE EASY SHIP!
I ship items in many different size boxes and Easyship handles the shipping portion for my Shopify store excellently.
Easyship is GREAT! I would recommend it for everyone! They have the BEST customer service! I would recommend it!
With a few back and forths with the support, I got the answers I needed from easy ship to help my business. They had a good shipping process and it made everything headache-free which is important when starting a business. I would recommend Easyship to businesses. Make sure you have everything in your store and optimise as much as possible as Easyship made us increase our customer experience and conversion rate.
Great UX for customers. Customer easy to choose their courier service, as well as exact delivery cost is shown when checking out. For a shopkeeper, easy to complete the fulfillment。
Easy ship has given our studio the tools it needs to accurately and quickly ship a variety of goods while maintaining an accurate record of transactions. I believe their shipping analytics and customization options are the future of products in this domain.
Update: The only solution is to cancel the labels & I'll have a refund in 21 days. So there is no solution except cancel the labels, purchase postage elsewhere & hope they I'm actually refunded the funds in THREE WEEKS, while my orders are LATE due to their system glitch & lack of support for 3 days. Just awful, every step of the way. If I did this to my customers, they would be rightfully upset. Stay far away from this company.
I have to assume a lot of these positive reviews are fake, as I've had nothing but problems with this service & it's more tedious that other options.
For example:
1 - I ordered 5 labels on a FRIDAY
2 - 4 went to pending, and never completed
3 - I sent MULTIPLE emails to support, as these items needed to be shipped on Saturday at the latest.
5 - Support writes back Sunday night, refuses to do anything to remedy the situation, or take responsibility for their companies software issues that caused the labels not to complete. Instead they just say support is only avail certain days & certain times (Im assuming Hong Kong days/hours, Im in PST.
4 late shipments can out your metrics in a tailspin really quickly, so unless they improve their services, be very wary of this company.
Hi there,
Thanks for taking the time to provide your feedback.
We've tried to reach out to discuss this issue with you but we haven't been successful if you have the time we'd love the chance to talk you and get a full understanding of what went wrong here!
We're always looking to improve our service and if you are able to reach out to us at support@easyship.com I'm sure we can make sure you have a much better experience this time around.
All the best,
Easyship
The App is one of the best shipping platforms out there for Shopify. No matter where you are based, it hooks up different postal services including express courier services, national post services and offers discounted rates on them. The App syncs automatically with Shopify and allows you to print labels with ease. I personally use it for my labels with Hong Kong Post and have found the service to be indispensable. I’m fortunate to have come across Easyship and their platform and will be a user for the foreseeable future.