Easyship ‑ All in One Shipping , 399 recensies

Update: The only solution is to cancel the labels & I'll have a refund in 21 days. So there is no solution except cancel the labels, purchase postage elsewhere & hope they I'm actually refunded the funds in THREE WEEKS, while my orders are LATE due to their system glitch & lack of support for 3 days. Just awful, every step of the way. If I did this to my customers, they would be rightfully upset. Stay far away from this company.

I have to assume a lot of these positive reviews are fake, as I've had nothing but problems with this service & it's more tedious that other options.

For example:
1 - I ordered 5 labels on a FRIDAY
2 - 4 went to pending, and never completed
3 - I sent MULTIPLE emails to support, as these items needed to be shipped on Saturday at the latest.
5 - Support writes back Sunday night, refuses to do anything to remedy the situation, or take responsibility for their companies software issues that caused the labels not to complete. Instead they just say support is only avail certain days & certain times (Im assuming Hong Kong days/hours, Im in PST.

4 late shipments can out your metrics in a tailspin really quickly, so unless they improve their services, be very wary of this company.

I tried the 30 day free trial to see how this service would be for our store and it has been a nightmare. We sent a package to a customer from the USA to Portugal and her order has been sitting in their processing center since December 2nd and they refuse to assist with this situation. We are for sure removing this app from our store and going with on that is reliable! NOT RECOMMENDED!

Wasted my time - don't waste yours. Sounded like it had everything I needed - dimensional weight calculations, shipping rules, carrier rates displayed to customers, but virtually none of these things worked. Support was of no help, I have multiple tickets still open with them and it has been a month now with no answers. Wish it would of worked, but after multiple emails, (repeated) screenshots showing issues, there has been no resolutions. I can easily imagine what would happen if I ran into an issue down the road with them and needed help - it would be nothing.

when you install this app it automatically turns on all the paid for features so when your free trial runs out you start paying big bucks. Really not cool. id be super careful when using this app. From the looks of it there are a lot of hidden payment traps they put you in.

I removed it after struggling soo much with the shipping.. It won't ship anything, anywhere and it's just bad business for small and new stores who try to grow up! Every time I open the app, it asks me to reconnect to my shop, I have to re-do the settings over and over again and it's for nothing... Waste of money and time!! Time is money! Save yourself!

Do not use their services. I have chased them over a week, giving them a benefit of doubt. I chatted several time - never got a satisfactory response.

I tried to understand their concerns, if any - and yet no feedback. Answer was always that they will "get back to us". Or check back after some time. This is stupid, sorry to say.

I almost lost a customer trying to use their services. The phone number is useless as well.

DON'T DO IT. If you want to spend hours of your time managing bugs and fixing errors due to this apps unprofessionalism, by all means download it. Biggest headache I've ever come across.

Big let down. This company have poor correspondence they never get back in touch. I have terminated using this app

Misleading advertising for Australian stores that this is free to use. If you want to use it with our most common provider, Australia Post, which they say is "your own courier" you have to pay regardless of the number of orders. There are other apps out there that integrate with Australia Post for a third of the price. And even an actual free app called Interparcel which I am now testing.

Don't even waste your time... I spent about 5 hours trying to get this app set up so I could offer calculated international shipping rates with duty quote during checkout. This included importing CSV file with all my product sizes and easyship classifications, adding all my shipping container sizes one-by-one and then paying over $800 for the annual subscription to Shopify as well as chatting with Shopify to manually turn on 3rd party calculated rates. After all that, I tried adding a couple items to the cart and checking out... it worked! But then, I tried adding a few more items and whenever I got over 10 items, the shipping calculation would say "Your cart has been updated and the items you added can't be shipped to your address. We don't offer shipping to United Kingdom" (or whatever country you might be testing) HUH?!? This is probably the worst wording imaginable. So I get a huge deal with a potential customer and they want to order 100 items and easyship tells them that we don't offer shipping to their country and I lose the customer for life?!? Who decided this was a good message? Sounds like a great way to lose business! I emailed easyship to see what is going on and didn't hear back... (In their defense, I did email on a Saturday morning, but I still hadn't heard anything at 4pm Monday). So, I opened live chat and spoke with someone who tells me that "this is a limitation of their software" and the only option is to use a Shopify flat rate shipping for larger orders. Who considers 10+ items too large of an order? So in other words, I just wasted about 5hrs of my life trying to use their app only to have it require me to go back to the way it was without the app. Again, don't waste your time with easyship... The name itself is false advertising :(