Easyship: Rundum‑Versandlösung

good customer service

Daphne was most helpful in correcting a back end glitch that prevented a label from being printed.

I've used Easyship (and their affiliated warehouse for inventory management and fulfilment) for a few years now and overall, it's a good combination as a small business owner. They drastically reduce the time spent on fulfilment so that I can focus on other parts of the business.

While they offer favourable rates on most couriers due to their volume, if you're often using your local postal services, this will cost quite a bit more than doing it yourself because they don't offer discounts, and Easyship's margins will add to that cost. But for the time saved, plus the ability to offer my customers 3 shipping options each time (cheapest, fastest and best value), it's a no-brainer for me to continue using this service.

There have been hiccups along the way but most of the time (as I'd expect from all companies who offer global shipping), their support is quick and efficient.

Easyship has been a reliable and dedicated partner in our fulfillment operation.

Terrible and scandalous. They will charge you far more than quoted, bring you some charges from weeks ago, topping up the charges you already paid. They will charge your card without telling you.
Watch out for hundreds of pounds charges put on your card.

Always blaming the couriers for their additional charges due to weight checks etc.

The app works fine but their practices are scandalous.