eBay Integration & Sync ‑ DPL

edited on 10/23: Their support team reached out to me and provided me with the latest version. That solved my issues. Since that time, they have been very proactive in reaching out to me and the product has been very useful. Thanks for your help.
 
I was excited when I first got the ap.. Really impressed with how it synced my products. However, the problems were encountered when I needed to sync orders. The order syncing failed and I did not get any help from their support team on resolving it. I reached out twice. Once through the app and another through email. The person that received the email stated he would have someone from support to contact me, but no one did.

I am disappointed that I was not able to get it to work.

I have no words to express how excited I feel since I started working with this amazing app, I requested I call to ask some questions about the app just make sure and do not waste my time like I did with so many apps previously and I end up with a new app in my system, I have imported 2,611 products from eBay to Shopify within seconds and the most important thing no issues and no hidden fees at all. I can not believe that this could happen to me afer all. The customer service is incredible, they help you immediately with real agent on the other side and if you preferred to speak to them they also provide help over the phone, I'm fascinated with all the help I have received from them and specially from Nirmal an expert with knowledge, kind and extremely prosefesional. If you guys need help with an eBay integration, this is the perfect app you can trust your business 100%.

Surya S. was very help and walked me thru the process. Very easy app to figure out and undertand. Highly recommend.

I have installed the app and have no problems seeing my 20,000+ ebay items move into my Shopify store. I had a few small questions (being a newbie to Shopify in general) and each time their support system has replied promptly with a logical answer. The chat system led to those email replies.

The app does great things and so do their customer service team! Nimal was extremely helpful, thank you very much.

we would like to add a new look to our previous review
the company reached out to us and we have given them a second chance.
the app is working as promised. like any app there is room for improvement. i wish all my old eBay listings would have been able to sync with the the website instead of creating new listings. to try and do a work around i chose to delete my eBay listings and send my Shopify listings back (all of these were created when eBay had there own app) all was good except i have to change 300 listing titles cause the system said i already had that name used even though all those listings had been deleted.
the app still needs some work to be where i would like it but i am going to keep trying it.

Eine gute App und ein perfekter schneller Service (Nirmal).
Einfache Bedienung und schneller upload.

Grüße Frank

Great app, Nirmal is really helpful & available to answer questions. They are working on adding more features & improving the functionality. The pricing is very fair.

Great app and very kind support. Even I live in Japan, I can connect to the support team easily.

This app works flawlessly, and the support team responds quickly and solves problems quickly. All you have to do is set it up properly and you won't have any problems. The person who left a 1-star review saying that it screwed up the SKUs, it's because he didn't set it up correctly. I updated over 300 items at once and it didn't screw anything up.

The reason I'm uninstalling is because unfortunately, the app doesn't upload videos. So, if you have videos in your listings, you will have to upload those separately, and manually on your own. Unfortunately, this doesn't work for me.