レビュー (1,173)

総合評価
4.7
評価レベルごとの件数
  • 評価の93%は5つ星です
  • 評価の2%は4つ星です
  • 評価の0%は3つ星です
  • 評価の1%は2つ星です
  • 評価の4%は1つ星です
2024年5月30日

I have been CedCommerce Customer for many years and have used both ebay and Amazon integration apps on our previous opencart platform. After moving to shopify platform, the Cedcommerce support guys helped in installing and migrating our products from opencart to Shoopify. They also linked our existing products on ebay with the shopify ebay app. Abhijeet has been helpful in uploading products and explaining how to create profiles and templates and once I got my head round profiles and templates etc. I had no issue uploading products on ebay.
In my view you won't get better apps and customer service , i am so thankful to Abhijeet

uzisports
イギリス
アプリの使用期間:5ヶ月
CedCommerceが返信しました 2024年6月3日

Dear Customer,

Thank you for sharing such golden words as this will work as a motivation for our entire team. We take pride in giving outstanding service to every customer, and we're excited to receive your compliments and appreciation.

Reach out to us whenever you need any assistance from our side!

Best regards,
CedCommerce

2024年5月25日

Was using the Ebay app, however it was discontinued. switch to ced commerce 18 months ago. Overall small teething issues, but able to get resolved. All products are on ebay and happy overall.

Phonnic Repairs & Accessories
オーストラリア
アプリの使用期間:1年以上
CedCommerceが返信しました 2024年6月3日

Dear Customer,

Thank you for sharing such golden words as this will work as a motivation for our entire team. We take pride in giving outstanding service to every customer, and we're excited to receive your compliments and appreciation.

Reach out to us whenever you need any assistance from our side!

Best regards,
CedCommerce

2024年3月31日

This app is awesome for selling stuff on eBay. The best part? You get live customer service round the clock, which is super helpful. It has tons of features to boost sales, but it might take a bit to figure out. Thankfully, the live support makes it a breeze.

Steven Land Fashion
アメリカ合衆国
アプリの使用期間:2年弱
2024年5月8日

It is a great app to integrate the Shopify store with eBay marketplace across different countries US/CA/UK with help of custom functionality and features for each country based on the requirements. Moreover, the team members and customer support of Ced-Commerce are very prompt to respond over the calls and helps to resolves the issues in timely manner with proper guidance as well as explanations in very patience way. Thankyou!

Pride Of India
アメリカ合衆国
アプリの使用期間:11ヶ月
2024年5月16日

We used this app on 2 Shopify shops and never really had big issues in the past. Since 5-6 Months everything has changed, during our yearly subscription period suddenly things changed and we could no longer use the features we had paid for in advance, after complaining about this the topic was resolved. Besides that since about 4 months we keep having big problems syncing the products. Kept chatting with support and opening tickets. Even on the shopify admin panel it told us that the app had an API problem. The support team that in the past always did a great job suddenly became a big problem. No answers, no solutions, huge problems understanding issues. Ontop of all that a week ago suddenly the orders did not sync automatically anymore, solution was that we should do it by hand. The story ends today, we opened a ticket about 10 -12 days ago, first we kept being told it would take time to resolve the issue, then suddenly there seems to have never been a problem and some support employees did obviously not understand the issue. 48 hours ago the support reached out to us again explaining things that we already knew but not solving the issue that we still had. They then asked us to arrange a meeting to discuss the issue, today 48 hours later we received a new message telling us that as they had not had a feedback they are closing the ticket. We waited 10-12 days and kept being told to wait, they obviously don´t like to wait this long so they closed the ticket after not hearing back in 48 hours. To be honest I was shocked about this way of dealing with serious customer issues. We recommended this app to various other people in the past years - today I must say this was a huge mistake. We cannot recommend using the app anymore. Support is no longer as good as they were in the past. We now paid for 12 months and gave up using the app after 8 months - a huge disappointment.

Black Forest Deals
ドイツ
アプリの使用期間:8ヶ月
CedCommerceが返信しました 2024年5月21日

Dear Customer,

We are sincerely sorry to hear about your recent experience with our application, Your feedback is extremely important to us, and we're truly disappointed that we didn't meet your expectations.

Please know that we take your concerns very seriously, and we are committed to resolving this matter to your satisfaction. We would appreciate the opportunity to discuss your experience further and learn more about what went wrong.

Our team is committed to resolving issues promptly, and we'll reach out to you shortly to discuss this further and find a satisfactory solution.

Thank you again for bringing this to our attention.

Best regards,
CedCommerce

2024年6月2日

Works very well for us. We were using the standard Shopify Connect before, but this lack functionality

Neo Shop
デンマーク
アプリの使用期間:7ヶ月
CedCommerceが返信しました 2024年6月11日

Dear Customer,

Thank you for taking the time to share your feedback with us. We genuinely appreciate your input as it helps us improve our services. We are sorry to hear about your experience and want to assure you that your concern has been taken seriously.

Our team is committed to resolving your issue promptly, and we'll reach out shortly to discuss this further and find a satisfactory solution.

Thank you again for bringing this to our attention.

Best regards,
CedCommerce

2024年6月2日

Cedcommerce support was extremely helpful. The platform works well for our use case. Thank you

Motohut
カナダ
アプリの使用期間:7ヶ月
CedCommerceが返信しました 2024年6月11日

Dear Customer,

Thank you for sharing such golden words as this will work as a motivation for our entire team. We take pride in giving outstanding service to every customer, and we're excited to receive your compliments and appreciation.

Reach out to us whenever you need any assistance from our side!

Best regards,
CedCommerce

2024年5月22日

I was having an issue with images defaulting to one main image covering all variants in ebay - a CedCommerce team member jumped on a call with me and had the issue sorted super quickly and efficiently showing me the setting I needed to ensure was selected in the templates. Brilliant service!

Magic Mountain
イギリス
アプリの使用期間:約1ヶ月
編集日:2024年5月24日

Their customer service has been great at help fixing any issues that have came up.

Gametime Vintage
アメリカ合衆国
アプリの使用期間:5ヶ月
CedCommerceが返信しました 2024年5月21日

Dear Customer,

Thank you for taking the time to share your feedback with us. We genuinely appreciate your input as it helps us improve our services. We are sorry to hear about your experience and want to assure you that your concern has been taken seriously.

Our team is committed to resolving your issue promptly, and we'll reach out shortly to discuss this further and find a satisfactory solution.

Thank you again for bringing this to our attention.

Best regards,
CedCommerce

2024年5月9日

Nice customer service! long time user

Pee-Litical Targets
アメリカ合衆国
アプリの使用期間:約1年