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Had some issues with my product inventory being synched properly with my Shopify store, but the help chats are very good, as long as you're up late in the US (when it's working hours overseas.)
The app can be quite fiddly but the guys on the chat are always available to help you through any issues you may have. They can access your account, locate the issue and then explain exactly what needs to be done.
Hello Paragon Star,
I'm sorry to hear that the app can be fiddly at times; I'm glad to hear that our customer support team has been able to assist you and guide you through any issues you may have encountered, located the problem, and provided clear instructions on what needs to be done further for your account setup on eBay.
If you have any further questions don’t hesitate to come. We're always here to help and assist you in any way we can. Thank you for choosing our app.
Best Regards,
Team Cedcommerce.
Exceptional support and a user-friendly application that effortlessly facilitates the seamless listing of products on eBay.
I recently had the pleasure of interacting with a customer care representative (Rishu Agarwal) from CedCommerce eBay Integration, and I am compelled to share my outstanding experience. From start to finish, the level of support and assistance I received was truly exceptional.
From the moment I reached out for assistance, Rishu Agarwal demonstrated a profound knowledge of the CedCommerce eBay Integration platform and a genuine willingness to help. Their professionalism and dedication were evident as they patiently listened to my queries and provided step-by-step guidance to resolve my concerns.
The only thing this app does well is sync orders. Beyond that, it's complicated and clumsy to set products up to sync to eBay. Once done though, the syncing is very finnicky and, for us, has never worked without manual intervention. Code seems held together with string and tape.
Chatted with support, who opened a ticket for us 11 days ago. No response from CEDCommerce despite us following up.
I found it difficult to get started but support was good
I only ended up listing one product
Thanks for your help,......,.....
Thank you naturalozone.co.nz for appreciating us by giving this valuable review for eBay integration app.
We know the complexities of the big marketplaces. Still, we keep trying to provide you with maximum optimized & automatic features so that you don't need to spend hours on setting up your business on eBay marketplace.
The Template, Profiling sections reduce all your manual work. The bulk actions do not require your lots of time, within a few minutes, your products get listed on eBay marketplace and can start earning from eBay marketplace.
We are always available to provide 24*7 support. We explain the flow & the procedure of the app to make you familiar with the app.
Feel free to reach out to us anytime!!
Team CedCommerce
Had a few hiccups to begin with but customer service is incredible. They assisted me in every aspect with their technical expertise. I am satisfied and grateful. This is an incredible app for eBay and saving us a tremendous amount of time listing each listing separately . Thank you!
Hello Fine Furniture Purchasing Exchange Group, Inc. ,
Thank you for your positive review and feedback! We're sorry to hear that you experienced some hiccups at the beginning, but we're glad to hear that our customer service team was able to assist you in every aspect with their technical expertise. Providing top-notch customer service and support is a top priority for us, and we're glad to hear that we were able to meet your expectations. We're also thrilled to hear that our app is saving you a tremendous amount of time listing each item separately on eBay. Thank you for choosing our app, and we appreciate your kind words. If you ever need any further assistance in the future, please don't hesitate to reach out to us.
Best Regards,
Team Cedcommerce.
Amazing app! I had some initial issues with set up, but their customer service was AMAZING! They helped me every step of the way to help me upload my products to eBay! Highly recommend this app :)
Hello, Smart Shipping Supply,
Thanks for taking the time to share your prestigious opinion on the "Shopify app store" with other users.
We always welcome you to without any hesitation, reach out to us whenever you need any assistance from our side.
Team CedCommerce!!
I highly recommend this app for anyone looking to sell on eBay Marketplace. The app is fantastic, providing a simple and easy to use interface for listing products directly from shopify. The live chat support is exceptional, offering fast and effective assistance whenever I have questions or concerns!
Hello Little Til Baby Store
Thank you for your review! We're thrilled to hear that team provided you with very helpful assistance in resolving your eBay posting issues. It's great to know that they were able to identify the problems and take the necessary steps to fix most of them themselves.
Best Regards,
Team CedCommerce
Great App, Great value for money. The customer service is topnotch and especially Customers Care Team right away called and helped me in onboarding. Highly Recommended
Greetings Athletin,
Your words mean a lot to us. Thank you for your appreciation.
Hoping to have a great business relationship with you.
We always try to provide prompt support to our clients, and we try to make them experts so that they can solve their concerns in the future without anyone's help.
Team CedCommerce!!