Algemene beoordeling
4,7
Cijfers per recensieniveau
  • 94% recensies zijn 5 sterren
  • 2% recensies zijn 4 sterren
  • 0% recensies zijn 3 sterren
  • 1% recensies zijn 2 sterren
  • 3% recensies zijn 1 sterren
5 maart 2024

Great customer support - always there to answer an issue very fast

Nexair AeroParts
Verenigde Staten
7 maanden gebruiken de app
26 december 2023

It's straightforward and efficient, making it easy to manage listings, orders, and inventory all in one place. The real-time updates are a big plus, keeping everything current without a fuss. Bulk listing capabilities are a time-saver, especially for businesses with lots of products.

The app also shines in customer support. Quick responses and helpful chat assistants mean you're not left hanging if you run into issues. Overall, it's a user-friendly tool that simplifies online selling across platforms, making it a smart pick for anyone using Shopify and eBay together.

Home Art Gallery - the Frame Store
Australië
12 maanden gebruiken de app
26 februari 2024

I don't know how in the world this app has such a favorable rating, it was absolutely horrible to use. I used this app over a year ago and it was so much better then. Whatever updated were made to it have made it worse to use. It's a very clunky app, half od the links don't even work and when you finally do manage to get a product uploaded to your eBay store it causes errors to your store. Worst app I have ever used!

Backtrax Records
Verenigde Staten
5 maanden gebruiken de app
28 januari 2024

Super fast and professional customer support. I am very satisfied with this app, it is easy to use and if something should not work you get help quickly on Sunday in 3min. super great work, thank you very much

Plurux.de
Duitsland
2 maanden gebruiken de app
Bewerkt 14 maart 2024

I had a terrible experience with Ebay Integration and this company ! I made a sell using this app that never showed on Ebay. I thought the buyer had bought two items- one on EBay and one on Shopify. The order in Shopify showed paid by the cedcommerce app. I sent both items out. Later I found out that the customer did not order the item showing on Shopify and no payment had been received. I tried to use the chat feature to get help and they said I would receive an email from someone. The first email had a link that took me to a general help page with subjects that did not cover the issue. Then someone from the company started emailing me about the issue, insisting it was EBay’s fault. After very many hours and many, many emails going back and forth with this company I found out their app had pulled in the wrong item to Shopify because their app had assigned the same sku number to all my listings. For days the company argued with me that it was not their fault. There was a HUGE language barrier and it was so frustrating dealing with them. Finally when they admitted their mistake they offered my 3 months free to use of their app if I changed my review. So I just changed my review to this. Seriously you have got to be kidding. STAY AWAY FROM THIS APP IF YOU DONT WANT TO LOSE MONEY OVER BOGUS SELLS and get a big headache dealing with them

Carolina Sundance
Verenigde Staten
9 dagen gebruiken de app
21 april 2024

Vishal Tripathi was an excellent customer service rep. He answered all my questions and provided detailed information on how to integrate my items into eBay. Greatly appreciated his knowledge and time.

The Digital Instruments Store
Verenigde Staten
11 dagen gebruiken de app
30 januari 2024

I jumped on a quick call with Rishu from CedCommerce, and they were able to resolve my integration issues quickly and easily, allowing my products to be integrated from my Shopify store to Ebay. Great service!

Manifest Modernity
Verenigd Koninkrijk
Ongeveer een maand gebruiken de app
4 januari 2024

App works great. As with anything else, you have to customize all the settings on the app and set up your account. It takes a bit of time, but they instructions are very simple. Their support is also great, always available and willing to help.
But once all the settings are in, it's super easy and works perfect. The orders that come in through ebay automatically sync into shopify.

Comphies
Verenigde Staten
Ongeveer een maand gebruiken de app
Bewerkt 11 maart 2024

Edit: We have now used this app for a few months. I wish that we had never changed from our previous one. The syncing is very slow which causes us to sell a product in the store that may have already been purchased on eBay. We have had issues, where an item that was left with no stock was still showing in stock on eBay, despite having sold it on eBay previously. So, we oversold again. When I asked if there was any way to sync the sale on Ebay so we see it on Shopify sooner, I was told that maybe that could happen but we'd have to pay for it??

I would warn others that they coerce you to leave a five star review. They will not stop asking you for it until you do it, hence all the five star reviews.

Original review: We have only used this app for a short time, but the customer service has been excellent. Every question I have asked they have answered with in minutes and have been very very helpful.

Original original review: I deleted my first one because when I said that I could not leave a review for an app I just downloaded, they badgered me to increase the rating to five stars.

Hi-Voltage Records
Verenigde Staten
3 maanden gebruiken de app
27 december 2023

Really powerful and exciting! I'm a new dropshipper, and I was helped very quickly- When I need help I get it, and not just walking me through things, also going in on the backend and fixing what needs to be fixed so I won't have future issues!

My Store
Verenigde Staten
4 maanden gebruiken de app