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It's quite labour-intensive to create multiple templates for each item. Previously on the old eBay app, you could select the item then fill in the required fields eBay needs on top of what Shopify has. With this app, you would have to review the item, then open another tab to create the product template and create the shipping template, then check that the templates were applied to the product. Several times that I had a support issue related to pricing or inventory not being synced, and it would take several weeks to resolve. The worst feature is the title matching between eBay and Shopify which doesn't work, and defaults to SKU matching no matter how many times I mention that I enabled title matching, support kept saying it was using SKU matching. One of my price syncing issue was found by support as being caused by a "pending offer" on eBay, but that offer was already declined long ago, then they gave up and told me to update the price manually on eBay. One month later, one of their representatives sent me an request to use their "site optimization" services because they found my site running slow. This last part frustrated me because they failed repeatedly to provide me with core functionality needed from their eBay app, and tried to upsell on other services.
Great app! It works much better than the other ones! I am thrilled with the service and the way this app works. Definitely recommend!
Hello bazaarmart.net,
Thanks for the recommendation, and your positive feedback. We always work on a high priority for a client. please get in touch with us! Our team here is committed to providing high-quality customer service, and we’re thrilled to hear that we made a good impression on you. It means a lot to us and our entire team.
Best Regards,
Team Cedcommerce.
Works great and fantastic customer support. Easy to install and the customer support guides you in case if they are some errors. Thanks again!
Dear leazy Schnürsenkel,
It is a pleasure serving you. We really appreciate you taking the time to share your feedback and being so open with us.
Stay connected!
Team CedCommerce
Great app! Best customer service I’ve ever received. Everyone is so helpful and the app is exactly what we needed!!
Thank you, Shoe Gawds LLC, for your appreciation and honest feedback. Wish to have a great business relationship with you.
We always try to provide instant support to our clients, and we try to make them experts so that they can solve their concerns in the future without anyone's help. We are very much happy to hear such appreciation from you.
Stay Connected with us.
Team CedCommerce
Tricky to setup yourself - the support team are helpful, so got there in the end. Probably needs to be a bit more straight forward as I couldn't easily setup my preferred shipping for international packages.
Much obliged to you Yogasuthra,
We know the complexities of the big marketplaces. Still, we keep trying to provide you with maximum optimized & automatic features to don't need to spend hours setting up your business on the eBay marketplace.
Our app consistently centers around automation. It effectively integrates your Shopify store with your eBay account so that your items get listed rapidly on eBay, and your eBay orders are fetched consequently from eBay account to your Shopify store.
When any seller gets connected with CEDCOMMERCE, we assigned a personal account manager who assists them on each step and always answers each query.
We always welcome you to, without any hesitation, reach out to us whenever you need any assistance from our side.
The team is consistently available to help you.
Remain Connected!
Team CedCommerce
Great app. Good support from the team. Easy to use. Bulk uploading feature helps to save time.I have trid many eBay- Shopify apps and this is the best
Hello Modern Furniture,
Much obliged for setting aside the effort to impart your renowned insight on with other individuals. We're delighted to get your commendations and appreciation.
We comprehend the trouble looked by the merchants to begin and oversee deals on eBay. In this manner, we guarantee you of our accessibility 24*7 with all the potential ways through skype, calls, messages, Whatsapp, or whatever favored by dealers.
We are anticipating serving for different administrations.
Team CedCommerce!!
This app takes a little bit of effort but once you understand the flow you gonna find it the most suitable app for listing your products on eBay and I believe any software you start with requires your time for knowing all its features.
The best is the help desk of any platform hands down. Lightning-fast with Tech support and chat support. Help is only a click away. Don't have to wait for days for support. Sometimes on chat, they contact you and ask is there anything they can help you with. that's crazy to even think that CedCommerce support is the best and the best platform. Just being honest.
Andrew!!
Hello Antiviral Strong-Outsiders,
Thank you for understanding & for your appreciation. There are lots of settings on eBay so this might be the reason for the complexities.
We appreciate the way you relate the system and your advice to all to spends time to all the features.
Nice to have a client like you with us!
We are aware about the difficulties to sell on online that is why We, CedCommerce team provide you 24*7 in all possible ways.
Always feel free to reach out to us.
Team CedCommerce
I switched from the free Ebay app to this one, but needed help in doing so. They provided excellent customer support. I had several questions before and they walked me through every one of them. I expect nothing less from this company, as I also use their Etsy app.
Thank you, Police Brand Memorabilia and Collectibles, for sharing your experience with CedCommerce! We’re so glad that our apps have been a part of your business.
CedCommerce has been working hard on improving the app's user experience, and we hope this has been reflected in your experience.
We always welcome you without any hesitation, reach out to us whenever you need any assistance from our side.
Best Regards,
Team Cedcommerce.!
Good for switching from Shopify Ebay in built app. Seemed to be seamless.
Haven't had a chance to go in depth yet, but for just continuing things as they were seems fine.
Hello Aussie Gardener,
Thank you for your review! It's great to hear that the transition from the Shopify eBay app to CED was seamless for you. We appreciate your trust in our service and are thrilled to hear that you've downloaded our other apps as well. We hope that you continue to find value in our products and services and please don't hesitate to reach out if you have any questions or concerns. Thank you again for your review!
Best Regards,
Team Cedcommerce.
App does not synch with shopify, i kept selling items on my shopify store that would not be removed from ebay. i then contacted customer support many times and despite spending many hours on live chat the problem was never resolved. this has cost me quite a lot of money over the last few months and i will be looking for a more reliable piece of software, dissapointed.
Hello Love Corals,
I'm also sorry to hear that despite reaching out to our customer support team several times, the issue was not resolved, and it cost you a lot of money over the last few months. This is unacceptable, and we will investigate the matter to ensure it doesn't happen again in the future. We value your feedback and will work hard to improve our app and customer support services. If there is anything we can do to assist you further or make things right, please don't hesitate to contact our customer support team. Thank you for bringing this to our attention, and we apologize again for the inconvenience caused.
Best Regards,
Team Cedcommerce.