Webgility x QuickBooks Desktop

We’ve been using Webgility Desktop for the past couple of years, and it has been extremely reliable for our operation. The software does exactly what it’s supposed to do—syncing ecommerce transactions accurately into accounting—and it does so consistently. Once configured properly, it simply works.

A big part of our positive experience has been working with Faizan, our senior implementation specialist. He is exceptionally knowledgeable, understands both the technical and accounting sides of the platform, and is genuinely easy to work with. Implementations and adjustments are handled efficiently, and questions are answered clearly without guesswork.

Webgility has become a dependable part of our workflow, and it has saved us a significant amount of time while reducing reconciliation issues. I can confidently recommend it to businesses that need a solid, production-ready solution for ecommerce accounting integration.

Prerit was wonderful and very knowledgeable, also, easy to understand.
We went through issues with syncing from Shopify to Quickbooks Desktop, and so far he was able to resolve all the issues we encounter along the way. There is more that we have to go through yet, but so far the experience was great!

Prerit was extremely helpful in setting up our Etsy store and optimizing our Shopify settings to align with best practice recommendations. We hadn’t fully configured our Webgility account since initially creating it, so he helped prevent a lot of potential headaches down the road while also resolving existing issues.

He took the time to thoroughly explain everything, making sure we truly understood the answers to our questions rather than just giving quick fixes. Even after our scheduled meeting time had ended, he stayed longer to ensure everything was clear and properly set up.

Very friendly, patient, and professional throughout the entire process. Highly recommend.

Prerit is clearly very skilled in the use of Webgility and coupled with a great demeanor he a) solved my problem b) improved my situation c) made our time together very successful. I can't recommend enough. Also, I mentioned to him, the use of Webgility with Quickbooks Desktop has been a game changer for us. So much LESS work in booking our transactions. I'm impressed and surprised at many functions I didn't know Webgility had!

Wonderful working with Faizan for our webgility setup. The best hands on customer service we've experienced. Detailed walk through of processes and explanations of our setup. He's a fantastic agent and wonderful person. Webgility has been meeting our needs for multiple sales channels including shopify and amazon.

Faizen was helpful in setting up new features in Webgility including automations of Deposits and Fees.

Webgility is making quickbooks online accounting a breeze. The granular level of detail Webgility offers makes it an attractive partner, especially for those not looking to spend money on a bookkeeper

Perit was very helpful during the onboarding process. He identified what I needed from Webgility and I felt confident going forward. Any issues that came up during the process, were rectified very quickly. I would recommend this to anyone using Quickbooks.

Our webgility implementation and onboarding experience has been very positive. Faizan, our training specialist, has demonstrated strong product knowledge and a deep understanding of e-commerce accounting workflows. He is consistently patient, clear and thorough during our ongoing traning sessions, taking the time to explain and answer questions thoughtfully. His calm and supportive approach has made the learning process smooth and productive, and we truly appreciate his guidence throughout the implementation.

Arun was very helpful in our setup and implementation. He answered our questions thoroughly.