Webgility x QuickBooks Desktop

I have been using Webgility for over 6 years, and the integration with QuickBooks and our marketplaces is exactly what we need to operate our business successfully.

Any issues we ever have, their tech support has always been able to resolve quickly and efficiently.

Prerit was wonderful and very knowledgeable, also, easy to understand.
We went through issues with syncing from Shopify to Quickbooks Desktop, and so far he was able to resolve all the issues we encounter along the way. There is more that we have to go through yet, but so far the experience was great!

Prerit was extremely helpful in setting up our Etsy store and optimizing our Shopify settings to align with best practice recommendations. We hadn’t fully configured our Webgility account since initially creating it, so he helped prevent a lot of potential headaches down the road while also resolving existing issues.

He took the time to thoroughly explain everything, making sure we truly understood the answers to our questions rather than just giving quick fixes. Even after our scheduled meeting time had ended, he stayed longer to ensure everything was clear and properly set up.

Very friendly, patient, and professional throughout the entire process. Highly recommend.

We’ve been using Webgility Desktop for the past couple of years, and it has been extremely reliable for our operation. The software does exactly what it’s supposed to do—syncing ecommerce transactions accurately into accounting—and it does so consistently. Once configured properly, it simply works.

A big part of our positive experience has been working with Faizan, our senior implementation specialist. He is exceptionally knowledgeable, understands both the technical and accounting sides of the platform, and is genuinely easy to work with. Implementations and adjustments are handled efficiently, and questions are answered clearly without guesswork.

Webgility has become a dependable part of our workflow, and it has saved us a significant amount of time while reducing reconciliation issues. I can confidently recommend it to businesses that need a solid, production-ready solution for ecommerce accounting integration.

Faizan - Is great at listening. And making suggestions to help our processes. In one example, we have mapping challenges and he helped solve the majority of our mapping issues.

Ask for Arun as your implementation manager. He is very helpful and patient. The app is very robust and made our bookkeeping much more efficient. Customer support is outstanding. For a low tech organization like ours, we appreciate speaking with a real person where so many platforms don't permit it (shopify, etsy, etc.)

I have been extremely impressed with the onboarding process with Webgility, specifically Arun! He has assisted with the connection and configuration of all settings for our account. Him and his team helped me find solutions for our current pain points, he was extremely patient, and explained everything very clearly. I feel extremely comfortable using Webgility after our onboarding process, and I am confident that this app will provide us with the insights and functionality that we need!

Wonderful working with Faizan for our webgility setup. The best hands on customer service we've experienced. Detailed walk through of processes and explanations of our setup. He's a fantastic agent and wonderful person. Webgility has been meeting our needs for multiple sales channels including shopify and amazon.

Faizen was helpful in setting up new features in Webgility including automations of Deposits and Fees.

Perit was very helpful during the onboarding process. He identified what I needed from Webgility and I felt confident going forward. Any issues that came up during the process, were rectified very quickly. I would recommend this to anyone using Quickbooks.