Arvostelut (316)

Kokonaisarvio
4,9
Lukumäärä luokitustasoa kohden
  • 92 % arvioista on 5 tähteä
  • 4 % arvioista on 4 tähteä
  • 1 % arvioista on 3 tähteä
  • 0 % arvioista on 2 tähteä
  • 3 % arvioista on 1 tähteä
6. joulukuu 2022

Onboarding with Fazian was terrific, he was very thorough in walking my team thru integration and setup. I often had many questions and he would address each before continuing on. I do expect I will need his or tech support going forward BUT the basic fundamentals are in place.

Neve Designs
Yhdysvallat
25 päivää sovelluksen käyttöä
21. helmikuu 2023

Prerit was very helpful with the setup. He was patient, calm and professional. I would love to have additional sessions with him as he has always been fantastic at resolving issues and providing clear guidance.

Pioka-usa
Yhdysvallat
24 päivää sovelluksen käyttöä
1. syyskuu 2017

Terrible product even worse customer service.

I have attempted to use this for the last year. it worked alright at first. Then a couple months in it would crash every time I would try to sync my orders with Quickbooks Enterprise. I would go through the steps of the manual sync process and then try to re connect quick books with this software, when that didnt work I would contact customer support, when they would finally respond (some times this would take multiple days) they would go through that same process I had just done with remote control and then finally when that didn't work they would fix it on their end. I had to go through this every week. 30 minutes to an hour every time I needed to sync. I could have manually entered in less time then that.
They have since seemed to fix this issue, but i am still weary. My plan was to cancel at the end of the year. The other day I was charged for the next year, I called in to try to get a refund and cancel the service, but they said it was against their policy. This is partly my fault for not canceling in time, but come on! I am not going to be using this software, and I am out $1000. In my opinion, that is a pretty terrible way to treat a customer.

Bruer Llc
Yhdysvallat
Noin 2 vuotta sovelluksen käyttöä
15. syyskuu 2021

I kept receiving an error code that no items or one or more of my amounts was not associated with an item in Quickbooks. Kanishk was readily available to help with exceptional customer service. The issue was quite simple to fix and reconnecting to Quickbooks with the Webgility extender resolved the issue. Thank you for the wonderful customer service!

Lucca Boutique
Yhdysvallat
Yli vuosi sovelluksen käyttöä
Muokattu 18. maaliskuu 2020

Himanshu's help was awesome! The tech support at Webgility is terrific, they respond quickly and are always so friendly!!

Luxe Architectural
Yhdysvallat
23 päivää sovelluksen käyttöä
3. helmikuu 2023

We were a past Connex user for a year. It just was one problem after another with little resolution from their tech team. Countless hours were spent on troubleshooting. Initially we had some issues with Webgility syncing to QB Enterprise due to the size of our QB file, but their tech team was patient, and competent, and have resolved all of the problems. Now it works great saving us a ton of time. I would strongly recommend this software.

Bauhaus 2 Your House
Yhdysvallat
21 päivää sovelluksen käyttöä
14. lokakuu 2020

I got help today with webgility connecting with quickbooks. Nikhlesh helped me out with a screen share and worked out my problems with the settings on webgility. He did a great job and everything looks to be working now. Thank you!

Farmhouse Teas
Yhdysvallat
21 päivää sovelluksen käyttöä
18. heinäkuu 2022

The set up process was a great experience. The sales people and trainers were all very knowledgeable and friendly. After three training sessions, I'm up an running with the confidence that if I need anything else, I will be able to get access to quality tech support. Now just looking forward to saving time with the new connection.

Stratos Supply
Yhdysvallat
20 päivää sovelluksen käyttöä
28. syyskuu 2022

Very easy setup and great addition to the Quickbooks applications. Great way to have a single source of truth business model.

AxilandSouthEast
Yhdysvallat
19 päivää sovelluksen käyttöä
8. marraskuu 2022

So far so good! Helps bringing orders from our online sales into Quickbooks. Saves me time!!! The set up staff is great, and very helpful!

Big Kahuna Tropical Fish
Yhdysvallat
19 päivää sovelluksen käyttöä