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The Webgility support agent was very knowledgeable and helpful in setting up our account for Shopify Payments and showing me how to download payouts. I would just have liked more explanation of why certain settings were being chosen and what the effect of each setting is to gain a better understanding of functionality.
We have been using Webgility to connect Shopify to Quickbooks. We have multiple Shopify stores to connect. Things have worked great. We have been very pleased with Webgility. We have been using Webgility for 10 years.
Great support from all the team memebers. Webgility is helping us recoding Amazon orders and Shopify orders to QuickBooks and now we are going to reconcile the Amazon settlement report.
We were using a different product, but it could not handle our needs. We have 4 different sites with a mix of Magento and Shopify.
We did our research and found Webgility handled our stores better in reguards to sync'ing with Quickbooks, Enterprise Desktop with advance inventory. It is always nervous changing programs, but we went for it. It took about a month to set up and get going but we are up and running now.
We worked with Faizan, who worked hard to get us up and running smoothly while training us.
Arun was very helpful in getting my webgility setup back to functional after I upgraded to Quickboooks Desktop Enterprise. I didn't realize that Quickbooks upgrade would erase some of my webgility settings, but it did. Arun dove right in and got me back to 100% functional.
I sleep better knowing that webgility is getting my Shopify sales and customer info into Quickbook accurately.
We worked with Arun for our onboarding and he was very patient and thoughtful from start to finish. He has been very responsive to questions and concerns while we operated in manual mode for several weeks. By not turning on Automation in the beginning we had an opportunity to learn and observe how Webgility functions and interacts with QuickBooks. Arun's recommendation to operate manually for a period of time was definitely the right call. Today we activated Automation and look forward to observing the seamless integration provided by Webgility. Thank you Arun!
Great product and great customer support! I've been using this for years and they continue making it better!
Arun has been exceptional with integrating Webgility to QuickBooks. He has been very patient with my questions and his instructions have been clear. He is friendly and super easy to work with. I highly recommend Webgility and Arun.
I have been using Webgility for over 6 years, and the integration with QuickBooks and our marketplaces is exactly what we need to operate our business successfully.
Any issues we ever have, their tech support has always been able to resolve quickly and efficiently.
Webgility has proven to be not only a powerful platform that will save our company a significant amount of time, but any company is only as good as it's people and working with Faizan Sheikh and Rajeshwari Sonna has been a real pleasure. They are both extremely knowledgeable, helpful, professional and friendly all at the same time! In today's tech world that relies so heavily on only "chat" windows to get help, Webgility has hit it out of the park on getting new customers familiar with their product so that we can be productive very quickly. Thank you! - Sean- Just Enterprises.