Avaliações (316)

Avaliação geral
4,9
Pontuação por nível de classificação
  • 92% das classificações são de 5 estrelas
  • 4% das classificações são de 4 estrelas
  • 1% das classificações são de 3 estrelas
  • 0% das classificações são de 2 estrelas
  • 3% das classificações são de 1 estrelas
28 de setembro de 2022

User friendly app. Did what it said it will do. Great customer service - a human answered the phone and we had help all along the way, as needed. Nice built-in help pages for various tasks. Also, Faizan gave us excellent training and was patient with our team as we asked questions and learned the processes. Wish we had found this app a long time ago!

SmithHönig
Estados Unidos
14 days usando a aplicação
1 de março de 2021

DO NOT do it. I had signed up for the Lite program for $15/month. For 12 months, they charged me $49/month. They will NOT respond to you. DO NOT use them. I would manually enter your transactions before you spend your hard earned money on this scam company.

pkTURN.com
Estados Unidos
About 1 year usando a aplicação
Questão respondida por Webgility 6 de maio de 2021

Hey pkTURN, thanks for sharing your feedback. To resolve your concerns, we tried to contact you by phone and email several times. We’d be happy to connect with you to talk through these problems. https://help.webgility.com/s/contactsupport

29 de dezembro de 2020

very good customer service - they'll do everything for you. my shopify is now linked with quickbooks with everything flowing in nicely. they do need to help with setup via phone or zoom, but once you're set up, the app is easy to use.

doodle & jack
Estados Unidos
14 days usando a aplicação
Questão respondida por Webgility 5 de janeiro de 2021

Great to hear this feedback! Thank you!

21 de janeiro de 2021

I would not recommend doing business with this company. Their overage charges are absurd and after cancelling 4 days before our renewal date, they charged my credit card for $11,668.00 two days later. They refuse to give the money back. They say their policy requires 7 days notice. They are unhelpful rude thieves.

Pit Viper
Estados Unidos
About 1 year usando a aplicação
22 de março de 2016

Love this app! I've been using it for a year now and it makes my bookkeeping so much easier! I can schedule the downloads to occur daily, automatically. No more spreadsheets over here! I use it for both my Shopify and Etsy stores.

Trenas Naturals
Estados Unidos
11 months usando a aplicação
19 de junho de 2019

Tech Support, Vikram and Himan helped me setting up. Clear communication and responsive. Thank you !

Kelleys kookies
Estados Unidos
13 days usando a aplicação
28 de novembro de 2022

Webgility is an app that helps consolidate information and organize it in a way that makes it manageable to do accounting and inventory tracking. That being said we did not forsee the learning curve or time that was needed to implement this software. Be prepared to invest some time to get this software up and running correctly. The implementation team was a great help but sometimes support and the development team seem like they don't know the answer to our questions. The good news is they are very responsive and will work with you directly to resolve the issue at hand.

Coral Toothpaste
Estados Unidos
11 months usando a aplicação
20 de janeiro de 2023

Faizan was a great help in understanding my webgility application. Webgility is very easy to use and link between our POS and shopify.

The Crystal Passage
Estados Unidos
12 days usando a aplicação
Editado a 20 de fevereiro de 2020

Himanshu
He is a great guy! excellent customer service, highly recommended. :)
There are other software out there but this one is the one for implementing all sales channels...tnx

SLPFabrics
Estados Unidos
12 days usando a aplicação
Editado a 21 de abril de 2023

Prerit was helpful and very thorough. He made sure we had understanding of each process before moving on.

Breakaway Enterprises
Estados Unidos
11 days usando a aplicação