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The manual process of importing and posting from our sales channels was becoming time consuming. After much research, we decided on Webgility as the connector from our sales channels to our Azure cloud server and QuickBooks Desktop Enterprise. The installation process was very simple and did not have any negative effects on our server processes. Webgility provided multiple onboarding Zoom trainings, separating each relevant component of the application by training session. We worked with Faizan Sheikh, who was extremely professional, courteous, friendly, knowledgeable and most of all patient. Faizan took each element and explained the function and operation instructions in a very step-by-step and detailed manner. After our last training today, Webgility is fully operational, there are no issues and the integration processes are running transparently downloading and posting orders, payouts and settlement reports directly into QuickBooks. Webgility is the solution to connect your QuickBooks Desktop with your sales channels. Thank you Faizan and the rest of the Webgility team for making our work easier.
We are a manufactory company and E-sales by Shopify and Amazon. The accounting software is Quickbooks Enterprise. Before Webgility, I tried other APP to synchronize data, but failed.
Thanks Webgility gave us the perfect APP. It is easy to mapping items, setting class, foreign amount, freight-in & out, shipping details, taxes, site, and others.
Be a software, we have to take time to learn. Webgility have a great team to teach me how to use it and answer my questions (I am not a smart guy, it almost took them 10 times, 15 hours on Zoom. Thanks Faizan, the specialist).
I am so happy the system runs smoothly now. Webgility is worth of recommendation.
The onboarding went well and Faizan was very informative. The app is well written and very user-friendly. We are using it to connect our Shopify store to Quickbooks enterprise to process drop-ship orders. This app will be a great asset.
When we were a smaller company, manually inputting orders into Quickbooks and printing shipping labels via USPS Click-n-Ship was feasible. But as we grew, this manual process took more and more time. We have been using Webgility for almost a decade now (WOW!), and I honestly can't imagine our business without it. The software is so easy to use, and their customer service is top notch. In fact, our Account Manager, Shoeb Khan, recently gave us a call just to check in, which was so personal and appreciated! And when I mentioned one improvement that I would love to see with the software to increase overall usability, he was very receptive and asked for more information. He said he would pass it along to the development team to look into it!
In the past 10 years or so, I can't count the number of times that I have reached out to Webgility with feedback and suggestions, and so many times those have made its way into future releases. It makes me feel very appreciated as a customer with my feedback.
Thanks again for everything, Webgility and Shoeb Kahn.
Works great, and easy to integrate. Would suggest for QuickBooks users. Good customer service and affordable.
Thank you for your feedback! We think so too. :)
This app has been a lifesaver for me. There is no way I could possibly have grown my business without the functionality that Webgility provides. Sunny has been very helpful when any issues have arrived.
I reached out to Webgility tech support for help with an issue scheduling sales orders transferring to QuickBooks. I spoke with Ankit Jain and he was extremely helpful and pleasant to work with. He fixed my issue and corrected the problems I was having in a short time period. I'm very satisfied with the customer support he provided. Thank you Ankit!
This app is a huge time saver - eliminates hours upon hours of data entry by accounting staff. Customer support is also fantastic.
great consistent customer service and useful application. Pratul was very helpful and concise and saw the issue through to the end.
Onboarding went well and was thorough with the Quickbooks and Webgility sync. Faizan was very helpful.