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We were a past Connex user for a year. It just was one problem after another with little resolution from their tech team. Countless hours were spent on troubleshooting. Initially we had some issues with Webgility syncing to QB Enterprise due to the size of our QB file, but their tech team was patient, and competent, and have resolved all of the problems. Now it works great saving us a ton of time. I would strongly recommend this software.
I got help today with webgility connecting with quickbooks. Nikhlesh helped me out with a screen share and worked out my problems with the settings on webgility. He did a great job and everything looks to be working now. Thank you!
We have been working on our website for a long time, finally with Webgility we are able to see the light at the end of the tunnel! They have been awesome help with connecting our shopify store to quickbooks desktop! Faizan Sheikh did an amazing job teaching us how to use the app! We look forward to working with him in the future!
The set up process was a great experience. The sales people and trainers were all very knowledgeable and friendly. After three training sessions, I'm up an running with the confidence that if I need anything else, I will be able to get access to quality tech support. Now just looking forward to saving time with the new connection.
great customer service, faizan has been wonderful to work with! very thorough with our onboarding experience.
Very easy setup and great addition to the Quickbooks applications. Great way to have a single source of truth business model.
So far so good! Helps bringing orders from our online sales into Quickbooks. Saves me time!!! The set up staff is great, and very helpful!
Once everything was set up, the syncing process seems to be running smoothly. The onboarding support and technical support has been stellar. We have not had a single issue that couldn't be corrected. We look forward to setting up automation, which should cut down manual tasks a great deal. We're excited to use this application! Thanks Webgility partners for your support, kindness, efficiency and assistance.
I have QuickBooks Enterprise desktop version and started synching my orders from Shopify to QB with Webgility. It's been amazing. It's saving me hours of work, and their customer service is the best I've ever experienced. Shoeb is my Account Manager & I highly recommend him.
Very versitile application that allows the elimination of a large amount of manual data entry. I was greatly supported by Prerit Agrawal in the integration requirements. I wasn't prepared for the amount of decisions necessary to fully implement initially. Prerit was great at explaining and assisting in making decisions.