QuickBooks Sync by Webgility , 861件のレビュー
We have used Webgility for almost 3 years now. It is far superior to anything else we have tried. The app is fairly sophisticated and allows for a lot of specification and the customer service is very good. Like anything it has its issues, for example, we are currently dealing with an issue with our paypal payments refusing to post to QB. Nothing is ever perfect, but I always appreciate Webgility's diligence in making sure the problems are corrected.
Hello! Thank you for your review and kind words. We're always investing in improving our product, and your feedback is very helpful to us. We're so honored to serve your business for the last 3 years. Our support team is always here if you need anything.
We tried out six different Shopify to QuickBooks integrations and found each lacking needed features. In the end, we landed on Webgility Desktop. My only complaint is that I wish we could have used Webgility Online, but it doesn't support Shopify POS. Aside from having to set this up on a local computer, the software is probably the most flexible solution on the market, making it easy to conform to exactly how you want to run your accounting. And Prerit offers a very solid onboarding experience, taking to time to carefully go through all of our questions and make sure we have answers.
Overall I like this app, however it is a bit confusing and set up took me hours and hours with their help desk. Sometimes, it is a bit hard to understand the people at their help desk. Today-I just called because I had some orders stuck, Himanshu was easy to understand and took care of it right away.
Looking forward to learning the app. Newest version has a simpler layout and Integration was done pretty quickly by staff.
I see Webgility / eCC's potential to make our life so much easier, but we've had a very difficult integration with Etsy, which has delayed launch significantly. Overall, though, it solves a series of problems we previously had no fix for around ecommerce, QB sales orders and inventory management.
Pros: we're able to post incoming shopify orders directly to QB -- with inventory auto-deducted -- w/out having to hand-enter sales orders. That is wonderful!
Great customer service and support portal.
Decent shipping portal.
Cons: while Etsy integration was promised to us, it has yet to fully work: variants don't map to QB inventory.
Shipping portal could use some more user-friendly tightening to the GUI / default settings.
Sales tax needs regional codes for in-state taxes -- this would make our life so much easier!
I needed support for a log-in reset and was quickly and professionally helped by Aman Pachori who was expedient with the resolution.
Great app. Helps save so much time from having to manually enter transactions. A lot of options to choose from to customize transactions.
Only wish there was a way to import transaction fees.
It makes getting the orders into QB definitely much easier. The only annoying thing is it doesn't sync the order numbers. We would prefer our Shopify order # creates a web receipt of the same number.
Nehal was a wonderful help -- very knowledgeable and helped solved my issues quickly and efficiently.
Aman was very helpful and easy to communicate with. He answered my questions and made the changes needed.