QuickBooks sync by Webgility , 리뷰 845개
Overall I like this app, however it is a bit confusing and set up took me hours and hours with their help desk. Sometimes, it is a bit hard to understand the people at their help desk. Today-I just called because I had some orders stuck, Himanshu was easy to understand and took care of it right away.
friendly use app for all level of retailers, easy to sync and transfer product from webgility to shopify website and keeping the inventory updated all the time
Webgility Customer Service is great. They are hands on through screen sharing but also teach me so that I can troubleshoot my own errors in the future. We've been using them with our QBPOS and Shopify for over a year now.
Great app and great service! If you want it done right use this app. Also, if you get the pleasure of working with Kshitij on your implementation then you're in luck, he helped us along the way.
Webgility saves us an enormous amount of time capturing the detail of sales wanted in QuickBooks. This detail helps drive critical decisions to improve profits. The Webgility team is professional and provides valuable onboarding support. Worth the investment.
Webgility is making it a lot easier for me to run my online store with my brick and mortar. I think that it will help me become a more successful small business by being able to have a fully integrated e commerce system. Help desk is AMAZING. I was able to schedule a walk through with no problem and I'm confident that I'll be able to move forward with making my site even better!
Saves so much time, and the customer service quickly helps with any issues that arise. So happy to not have to invoice everything manually! We use Quickbooks on a hosted network, and this has been our best solution.
We have been using Webgility for about 2 years now to synchronize our orders and inventory between Shopify, Etsy, and Quickbooks.
It did take some time in the beginning to get everything working properly which felt like a challenge. However, I'm glad that we stuck through it. Once we were a couple of months in and fine tuned all of the settings with the help of the webgility support staff it has run very smooth and has saved us a great deal of time in data entry.
On occasion (2-3 times per year) we will get an error due to Webgility or Quickbooks updating their software. But a quick call to Webgility Support resolves the issue. The Webgility support staff will commonly do a screen share and fix everything as we watch.
Contacting support is typically very fast with a hold time of less than 2 minutes. I have seen reviews that indicated that the support was handled by a call center. At first I believed these reviews but quickly realized that support is simply an India based company and that the entire staff is extremely well versed and trained in the software.
Bottom line- you may be a little frustrated when first starting off- but stick with it- once you are up and rolling you have access to some of the best integration and support staff that I've experienced.
I liked the customer support and onboarding experience. The options available in the platform are exhaustive and helpful.
This app is the best for allowing your QuickBooks POS to synch with Shopify. It allows the quality and variants to be synched with a touch of a button. Also they have the best phone support with no wait time.