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Huge time saver. The Webgility team always provides fast and patient support. Don't need to call often but wen I do I'm usually talking with someone within minutes.
Overall this has been a great link between quickbooks, our website and amazon. Like any software there are challenges, but the team has been very responsive and helpful in those rare occurences. Again needed some support moving to enterprise. Arun was great and very detailed in making sure we were taken care of!
Himanshu helped us in updating our Quick books point of sale software update to R8 version.
We are using Webgility about an year
The only viable solution for Quickbooks Enterprise users. Takes a bit of a learning curve, but the support team is a great help!
Everyone at Webgility has always been so pleasant and helpful! It was a big challenge to restart our ecommerce shop in the beginning of the pandemic last year, but Webgility kept at it and got it going. Lately, any issues have been quick and easy to solve. Today, Aurn updated the software and our database and posted some orders that hadn't made it to our QB POS for some reason. Thanks so much Arun and Webgility!
I had a wonderful experience with your customer service / development team. Suyash and Pritesh solved a really challenging problem expeditiously, thoroughly and professionally. When they realized after awhile on the phone with me yesterday that it would take some extra work to solve, they worked on their own (and even with developers at Shopify!) to solve the problem so that today's call only took 15 minutes and I magically have everything I need again! The software has been huge in helping me manage and grow my small e-commerce business and I have been, and will continue to, recommend it widely. Thank you, Suyash and Pritesh!
I use this for our Shopify store to upload into QuickBooks Desktop and it has saved me hours of manual work. This is a great product for managing all of your accounting, shipping, and inventory duties. The support you get from the onboarding team and issues submitted to customer support is great. They always follow up to make sure it is resolved. My current account manager is Shoeb and he will follow up just to check in on how things are going. Would highly recommend this product to streamline your online business.
Webgility is making it a lot easier for me to run my online store with my brick and mortar. I think that it will help me become a more successful small business by being able to have a fully integrated e commerce system. Help desk is AMAZING. I was able to schedule a walk through with no problem and I'm confident that I'll be able to move forward with making my site even better!
I used the app and it has been amazing. Customer service has been great as well NEHAL WAS VERY HELPFUL AND WAS ABLE TO FIX MY ISSUES. I highly recommend WEBGILITY to integrate our orders to QB.
Nehal was very knowlegeable , Webgility support feature and syncing is very user friendly, specially their support team is awesome, closed my case within 15 minutes and solved my issues with no questions asked, Nehal understood my problem within a minute and solved promptly