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I am really happy with the customer support that Vinayak helps me every occasion I need help. The application help you by saving time on data entry.
Himanshu
Helped us in connecting New QuickBooks company file location in Webgility and setting up inventory location in Webgility.
Webgility has been excellent for managing my orders and getting them into Quickbooks. It is very easy to configure and tech support is very helpful in getting any issues sorted out. Shekhar was very helpful and got my issue resolved promptly. I would recommend this software to anyone who wants to sync orders into Quickbooks with out all the manual data entry.
I use this app to reduce the time it takes me to upload all of the informaiton from my Shopify store. It has been very useful and saves me a bunch of time. QuickBooks Canada and Webgility work seemlessly together.
Sajan was very knowledgeable and helpful with our QuickBooks sync. It was a pleasure working with him.
Quickly helped to find the issue of why items were not syncing correctly with quickbooks POS and shopify website
We have been using Webgility for about 2 years now to synchronize our orders and inventory between Shopify, Etsy, and Quickbooks.
It did take some time in the beginning to get everything working properly which felt like a challenge. However, I'm glad that we stuck through it. Once we were a couple of months in and fine tuned all of the settings with the help of the webgility support staff it has run very smooth and has saved us a great deal of time in data entry.
On occasion (2-3 times per year) we will get an error due to Webgility or Quickbooks updating their software. But a quick call to Webgility Support resolves the issue. The Webgility support staff will commonly do a screen share and fix everything as we watch.
Contacting support is typically very fast with a hold time of less than 2 minutes. I have seen reviews that indicated that the support was handled by a call center. At first I believed these reviews but quickly realized that support is simply an India based company and that the entire staff is extremely well versed and trained in the software.
Bottom line- you may be a little frustrated when first starting off- but stick with it- once you are up and rolling you have access to some of the best integration and support staff that I've experienced.
Great program to use to integrate QBPOS and Shopify. A huge time saver. Tracking inventory quantities is a breeze.
Aman pachori helped me today with an issue related to automation. Orders were stuck in scheduler and were not posting. He did an excellent job and orders were posted to my Quickbooks POS. Very Helpful
Excellent customer service. Fixed my issues promptly. Thanks Vinayak. I would recommend webgility to anybody