QuickBooks Sync by Webgility , 882 recensies
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Kanishk was a great help getting this product set up! It has taken several tries and hopefully now it will work how I hoped. Everyone I have talked to has given me different answers for capability of the app and how to set it up. One major flaw for me is the fact it doesn't sync COGS. That is a pretty important part of accounting!
I am fairly new to this program but so far the program has been really good and we are excited about the possibilities it opens up.
Customer service help is helpful but took some time to get access and set up properly. Used with QuickBooks Desktop
Do not Buy Desktop version Always glitches. Program Stops its own and not sync hours and hours ..Engineer team needs to work on it. Technical Support response so late they are in INDIA
Himanshu was so helpful! He went to many many steps to ensure our orders were posting correctly! Our bookkeeper will be so grateful.
Webgility is the only app we have found that will reliably bi-directional sync Shopify & QuickBooks. Most of the support guys are good, including Shekhar. A few of them struggle, but that is probably to be expected in any support organization as new staff is trained. Overall we are disappointed in how often we have to call support because of problems with Webgility, but they always resolve our issue either manually or with an app update, which is frequently required & is a manual process. The app is also expensive compared to other Shopify add-on apps, with ever user requiring a separate license plus one for the dedicated "server" that does the actual sync. We check frequently for an alternative to Webgility that is less expensive, more reliable & does everything it does, but haven't found anything even close yet.
Kanishk has gone up and beyond helping us with the issue. He noticed that we needed to be upgraded. He was very kind and willing to explain thing until we fully understood the process.
As updates come out for Quickbooks, Shopify and Webgility sometimes connections get broken. But calling webgility support is always quick and they solve the problem fast. This time it took longer but were in contact with me the whole time to let me know that they were working to fix the problem.
I am really happy with the customer support that Vinayak helps me every occasion I need help. The application help you by saving time on data entry.
Aman has been very helpful, and he is very knowledgeble about the about. He walked me right through the setting up process, which is a bit technical. I definitely recommend this software to others who wish connectivity between QB and other platforms.