Avaliação geral
4,9
Pontuação por nível de classificação
  • 92% das classificações são de 5 estrelas
  • 6% das classificações são de 4 estrelas
  • 1% das classificações são de 3 estrelas
  • 1% das classificações são de 2 estrelas
  • 1% das classificações são de 1 estrelas
16 de dezembro de 2021

Sajan was very knowledgeable and helpful with our QuickBooks sync. It was a pleasure working with him.

Gimme A $5
Estados Unidos
Over 1 year usando a aplicação
6 de janeiro de 2022

Quickly helped to find the issue of why items were not syncing correctly with quickbooks POS and shopify website

Babynbloom
Estados Unidos
Over 1 year usando a aplicação
5 de agosto de 2020

Do not Buy Desktop version Always glitches. Program Stops its own and not sync hours and hours ..Engineer team needs to work on it. Technical Support response so late they are in INDIA

Pedal Commander
Estados Unidos
Over 1 year usando a aplicação
12 de outubro de 2022

We have been using Webgility for about 2 years now to synchronize our orders and inventory between Shopify, Etsy, and Quickbooks.
It did take some time in the beginning to get everything working properly which felt like a challenge. However, I'm glad that we stuck through it. Once we were a couple of months in and fine tuned all of the settings with the help of the webgility support staff it has run very smooth and has saved us a great deal of time in data entry.
On occasion (2-3 times per year) we will get an error due to Webgility or Quickbooks updating their software. But a quick call to Webgility Support resolves the issue. The Webgility support staff will commonly do a screen share and fix everything as we watch.
Contacting support is typically very fast with a hold time of less than 2 minutes. I have seen reviews that indicated that the support was handled by a call center. At first I believed these reviews but quickly realized that support is simply an India based company and that the entire staff is extremely well versed and trained in the software.
Bottom line- you may be a little frustrated when first starting off- but stick with it- once you are up and rolling you have access to some of the best integration and support staff that I've experienced.

Shamans Dawn
Estados Unidos
Over 1 year usando a aplicação
Editado a 3 de dezembro de 2020

We have had numerous issues with this program. That said, we are always able to get phone help very quickly and so far they have been able to efficiently fix the problem. K Sahu was very helpful today.

Fabulous You Boutique
Estados Unidos
Over 1 year usando a aplicação
3 de janeiro de 2022

Great program to use to integrate QBPOS and Shopify. A huge time saver. Tracking inventory quantities is a breeze.

Toy Chest - NH
Estados Unidos
Over 1 year usando a aplicação
21 de março de 2022

Aman pachori helped me today with an issue related to automation. Orders were stuck in scheduler and were not posting. He did an excellent job and orders were posted to my Quickbooks POS. Very Helpful

Synchronicity Foundation
Estados Unidos
Over 1 year usando a aplicação
3 de setembro de 2019

Excellent customer service. Fixed my issues promptly. Thanks Vinayak. I would recommend webgility to anybody

Pau Hana Surf Supply
Estados Unidos
Over 1 year usando a aplicação
Editado a 10 de novembro de 2020

Good customer support options, both online and by phone. I have been trying to import customers from QB to Shopify. Customer support was great.shobhit

Rocking Horse Industries
Canadá
Over 1 year usando a aplicação
11 de outubro de 2019

Mudasir Z Mir, was extremely helpful and fixed my problem quickly. He also reviewed my settings, much appreciated!!

Lawless Beauty
Estados Unidos
Over 1 year usando a aplicação