Avaliações (917)

Avaliação geral
4,9
Pontuação por nível de classificação
  • 91% das classificações são de 5 estrelas
  • 6% das classificações são de 4 estrelas
  • 1% das classificações são de 3 estrelas
  • 1% das classificações são de 2 estrelas
  • 1% das classificações são de 1 estrelas
25 de março de 2015

Great app. Helps save so much time from having to manually enter transactions. A lot of options to choose from to customize transactions.

Only wish there was a way to import transaction fees.

Autoslide of America
Estados Unidos
About 3 years usando a aplicação
Editado a 1 de novembro de 2021

**Update**
Over the last week or so, the support team at webgility has been working tirelessly to address my issues with the way the platform processes sales tax. While the issue remains, I am optimistic that they may find a solution. They have helped identify some of the improved handling available by using the desktop platform. My support rep Shoeb Khan has been very hands on and proactive. I have to say, that they really work hard to back up their product. For people that don't have the complications we have in our region, I would recommend the product based on the excellent product support they offer. The app is functional, but requires significant monthly "clean up" and cannot be trusted to accurately map or import sales taxes. It is able to capture the most basic transactions, but most transactions will ultimately require significant verification and correction in order to work the data into a format that works with the Quickbooks method for accounting for sales tax. Among other things, It is unable to accurately cope with sales tax groups, multiple sales tax codes, multiple tax authorities, or differentiate items that are subject to differing tax rates within the same jurisdictions. As a result, we are forced to perform dozens of correcting entries every month to properly record sales taxes on sales, even with the relatively small number of transactions we process monthly. It also struggles to correctly import refunds. We have been working with the app for more than a year in hopes that the problems would be addressed, but there have been no changes, improvements, or upgrades to the platform in this time period. While we spent many many hours with with the setup team working these problems, the fact remains that they could never achieve better than "sort of workable". In the end we settled for a setup that required the least amount of monthly data correction. It is functional, and because we paid for a year upfront, we will suffer along for the remainder of our subscription. Our business is a hybrid bricks and mortar and online business, and it really doesn't work well at all for us, so we would not recommend it, nor would we renew it unless they are able to address the issues.

St. James Cheese Company
Estados Unidos
About 3 years usando a aplicação
8 de outubro de 2014

We just started using this but I can already tell ECC is going to make our lives much easier!

Soloshot
Estados Unidos
About 3 years usando a aplicação
29 de novembro de 2021

I use this application to help me fix my inventory connection issues between quickbooks pos & shopify. Now that my issues are fixed I can continue to grow my business.

Caps Urban Wear
Estados Unidos
About 2 months usando a aplicação
Editado a 17 de julho de 2020

This software is worth the money! The application is helping me keep my inventory quantity and price updated between Quickbook POS and Shopify. It has also helped me add product to Shopify in a much faster manner, than before, as I can push items from my POS to Shopify. It has saved me hours of work and I am extremely happy with it. The entire team at Webgility was professional and accommodating and I would recommend to anyone who has Quickbooks POS and Shopify. Anon Sanjiv was super helpful.

Persimmon Creek Gifts
Estados Unidos
About 2 months usando a aplicação
5 de março de 2020

Kanishk was very helpful.
This is a very powerful app.

Versi Rentals
Estados Unidos
About 2 months usando a aplicação
23 de novembro de 2020

I am very happy with the app so far. Still a work in progress to get everything 100% active from our end but getting there. Looking forward to our first sales via webgility and shopify.

The Den @ Turner High School
Estados Unidos
Almost 3 years usando a aplicação
18 de fevereiro de 2021

Himanshu
Found a solution to my problem quickly! great customer service!
Downloaded quantity from Quick Books POS and posted orders fine.

Luka Life + Style
Estados Unidos
About 2 months usando a aplicação
4 de junho de 2021

Hooman Pawvalla was GREAT. He helped my with numerous issues I was encountering with Webgility. Thank you for being so patient and for the amazing customer service!

Van Compass™
Estados Unidos
About 1 month usando a aplicação
22 de março de 2016

Honestly it's not perfect and is generally laborious and too complicated for non-techy people. The best thing about the program is the support - they'll just fix whatever the issue is. So that's good.

Aries Apparel 2
Estados Unidos
Over 3 years usando a aplicação